# SaaS vs Open Core from the Customer Perspective

DevFeed: [SaaS vs Open Core from the Customer Perspective](<https://devfeed.tech/articles/saas-vs-open-core-from-the-customer-perspective-29778.md>)

Original publisher: [Read original article](<https://goteleport.com/blog/open-core-vs-saas-customer-perspective/>)

Author: taylor@goteleport.com (Taylor Wakefield)

Published: 2019-05-02T00:00:00Z

Content type: opinion

Language: en

Sources: [Teleport](<https://devfeed.tech/sources/teleport.md>)

Topics: [Software as a service](<https://devfeed.tech/topics/saas.md>), [Open Source](<https://devfeed.tech/topics/open-source.md>), [Software](<https://devfeed.tech/topics/software.md>)

Tags: [aws](<https://devfeed.tech/tags/aws.md>), [back-end](<https://devfeed.tech/tags/back-end.md>), [kubernetes](<https://devfeed.tech/tags/kubernetes.md>), [open-source](<https://devfeed.tech/tags/open-source.md>), [open-source-software](<https://devfeed.tech/tags/open-source-software.md>), [openssh](<https://devfeed.tech/tags/openssh.md>), [saas](<https://devfeed.tech/tags/saas.md>), [software](<https://devfeed.tech/tags/software.md>)

## AI overview

This article compares SaaS and Open Core software models from the customer's perspective. It discusses trade-offs involving storage configurability, development costs, security, multi-tenancy, awareness, and monetization, using Teleport as an example.

## Source excerpt

In part 2 of 3, we clarify the differences between SaaS and Open Core software and the advantages and disadvantages of each from the customer's perspective.