# Securing Sensitive Data in ServiceNow: Governance & Risk Control

DevFeed: [Securing Sensitive Data in ServiceNow: Governance & Risk Control](<https://devfeed.tech/articles/securing-sensitive-data-in-servicenow-governance-risk-control-78220.md>)

Original publisher: [Read original article](<https://www.cyera.com/blog/governing-sensitive-data-inside-servicenow-itsm-with-cyera>)

Author: Gal Pollak

Published: 2026-09-09T22:34:16Z

Content type: article

Language: en

Sources: [Cyera Blogs](<https://devfeed.tech/sources/cyera-blogs.md>)

Topics: [sensitive data](<https://devfeed.tech/topics/sensitive-data.md>), [data loss prevention](<https://devfeed.tech/topics/data-loss-prevention.md>), [enterprise data protection](<https://devfeed.tech/topics/enterprise-data-protection.md>), [Security, Privacy and Abuse Prevention](<https://devfeed.tech/topics/security-privacy-and-abuse-prevention.md>)

Tags: [governance](<https://devfeed.tech/tags/governance.md>), [itsm](<https://devfeed.tech/tags/itsm.md>), [privacy](<https://devfeed.tech/tags/privacy.md>), [security](<https://devfeed.tech/tags/security.md>), [sensitive-data](<https://devfeed.tech/tags/sensitive-data.md>), [servicenow](<https://devfeed.tech/tags/servicenow.md>)

## AI overview

Cyera describes how its platform scans ServiceNow ITSM tickets, comments, and attachments to discover and classify sensitive data. The article says this visibility can help security and privacy teams identify exposure, support audits and data requests, and manage risk through existing data security workflows.

## Source excerpt

ServiceNow is a goldmine for sensitive data. Discover how to gain full visibility into tickets, comments, and attachments to ensure data privacy and stop security blind spots in your ITSM environment.