# ServiceNow powers actionable enterprise AI with OpenAI

DevFeed: [ServiceNow powers actionable enterprise AI with OpenAI](<https://devfeed.tech/articles/servicenow-powers-actionable-enterprise-ai-with-openai-6649.md>)

Original publisher: [Read original article](<https://openai.com/index/servicenow-powers-actionable-enterprise-ai-with-openai>)

Published: 2026-01-20T05:45:00Z

Content type: news

Language: en

Sources: [OpenAI News](<https://devfeed.tech/sources/openai-news.md>)

Topics: [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [OpenAI](<https://devfeed.tech/topics/openai.md>), [AI Platform](<https://devfeed.tech/topics/ai-platform.md>), [Automation](<https://devfeed.tech/topics/automation.md>), [multimodal](<https://devfeed.tech/topics/multimodal.md>), [speech-to-speech](<https://devfeed.tech/topics/speech-to-speech.md>), [systems](<https://devfeed.tech/topics/systems.md>)

Tags: [agentic](<https://devfeed.tech/tags/agentic.md>), [agentic-ai](<https://devfeed.tech/tags/agentic-ai.md>), [ai](<https://devfeed.tech/tags/ai.md>), [automation](<https://devfeed.tech/tags/automation.md>), [building](<https://devfeed.tech/tags/building.md>), [business](<https://devfeed.tech/tags/business.md>), [customer](<https://devfeed.tech/tags/customer.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [global-affairs](<https://devfeed.tech/tags/global-affairs.md>), [infrastructure](<https://devfeed.tech/tags/infrastructure.md>), [multimodal](<https://devfeed.tech/tags/multimodal.md>), [openai](<https://devfeed.tech/tags/openai.md>), [operations](<https://devfeed.tech/tags/operations.md>), [platform](<https://devfeed.tech/tags/platform.md>), [product](<https://devfeed.tech/tags/product.md>), [sales](<https://devfeed.tech/tags/sales.md>), [scale](<https://devfeed.tech/tags/scale.md>), [speech](<https://devfeed.tech/tags/speech.md>), [speech-to-speech](<https://devfeed.tech/tags/speech-to-speech.md>), [technology](<https://devfeed.tech/tags/technology.md>), [workflows](<https://devfeed.tech/tags/workflows.md>)

## AI overview

ServiceNow and OpenAI announce a multi-year agreement to expand access to OpenAI frontier models across ServiceNow enterprise workflows. The collaboration also brings multimodal, speech-to-speech, and native voice capabilities to help enterprises automate work at scale within secure infrastructure.

## Source excerpt

ServiceNow expands access to OpenAI frontier models to power AI-driven enterprise workflows, summarization, search, and voice across the ServiceNow Platform.