# Services are not special: Why Catalog is not just another service catalog

DevFeed: [Services are not special: Why Catalog is not just another service catalog](<https://devfeed.tech/articles/services-are-not-special-why-catalog-is-not-just-another-service-catalog-12087.md>)

Original publisher: [Read original article](<https://incident.io/blog/why-our-catalog-is-not-a-service-catalog>)

Author: Benji Sidi

Published: 2023-06-29T10:50:02Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [Developer Platform](<https://devfeed.tech/topics/developer-platform.md>), [data](<https://devfeed.tech/topics/data.md>), [SIEM, Security, Observability](<https://devfeed.tech/topics/siem-security-observability.md>), [Slack](<https://devfeed.tech/topics/slack.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [Post Mortem](<https://devfeed.tech/topics/post-mortem.md>)

Tags: [data](<https://devfeed.tech/tags/data.md>), [developer-platform](<https://devfeed.tech/tags/developer-platform.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [infrastructure](<https://devfeed.tech/tags/infrastructure.md>), [integrations](<https://devfeed.tech/tags/integrations.md>), [observability](<https://devfeed.tech/tags/observability.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack](<https://devfeed.tech/tags/slack.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [software](<https://devfeed.tech/tags/software.md>), [ticketing](<https://devfeed.tech/tags/ticketing.md>)

## AI overview

incident.io explains why its Catalog is broader than a traditional service catalog. It models an organization as a connected, navigable map containing teams, software services, infrastructure, customers, escalation policies, ticketing systems, and other entities without imposing a fixed organizational model. It can import existing data and connect with observability, escalation, issue-tracking, post-mortem, and status-page tools.

## Source excerpt

Catalog is much more than just another service catalog. In this post, I explain why and how.