# Setting your engineers up for success: how Skyscanner created greater clarity in our competencies...

DevFeed: [Setting your engineers up for success: how Skyscanner created greater clarity in our competencies...](<https://devfeed.tech/articles/setting-your-engineers-up-for-success-how-skyscanner-created-greater-clarity-in-our-competencies-32390.md>)

Original publisher: [Read original article](<https://medium.com/@SkyscannerEng/setting-your-engineers-up-for-success-how-skyscanner-created-greater-clarity-in-our-competencies-dff8fbfab4ed?source=rss-401f3b3c958f------2>)

Author: Skyscanner Engineering

Published: 2022-09-22T12:03:23Z

Content type: opinion

Language: en

Sources: [Stories by Skyscanner Engineering on Medium](<https://devfeed.tech/sources/stories-by-skyscanner-engineering-on-medium.md>)

Topics: [Framework](<https://devfeed.tech/topics/framework.md>)

Tags: [career-progression](<https://devfeed.tech/tags/career-progression.md>), [culture](<https://devfeed.tech/tags/culture.md>), [delivery](<https://devfeed.tech/tags/delivery.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [framework](<https://devfeed.tech/tags/framework.md>), [performance](<https://devfeed.tech/tags/performance.md>), [review](<https://devfeed.tech/tags/review.md>), [scope](<https://devfeed.tech/tags/scope.md>), [skills](<https://devfeed.tech/tags/skills.md>), [training](<https://devfeed.tech/tags/training.md>)

## AI overview

Skyscanner describes how it clarified its engineering competency framework and performance expectations to support fairer feedback, clearer role expectations, and career progression. The company simplified the framework and created dedicated training after identifying gaps in how managers and engineers understood expectations.

## Source excerpt

Setting your engineers up for success: how Skyscanner created greater clarity in our competencies and pathways to progression By Emanuel Müller Ramos, Skyscanner Engineering Director For many companies, this time of year is often appraisal or performance review season. Feedback is really important as we each seek to learn, progress and improve generally. However, making sure everyone is rated fairly and consistently can often be tricky if companies don't have robust and clear frameworks in place. This is something we've worked hard to ensure we address here at Skyscanner, and today we'd like to share our journey of making competency frameworks, and performance expectations, really clear within our Engineering org. Supporting our engineers' growth is one of the most important responsibilities of our Engineering Managers. Part of this includes helping engineers understand the expectations of their role and level, while also having clarity as to what the next stage of someone's career might look like. To do so, Skyscanner has a competency framework outlining skills and behaviours for each level, from entry level roles all the way to CEO. However, while the competency framework was regularly shared and discussed, a few years ago we noticed that we'd occasionally find gaps in understanding. For instance: Some Engineering Managers having a gut feel that a engineer had a gap in their performance, but couldn't relate that to the competency framework expectations Some Engineering Managers feeling uncomfortable to deliver feedback because they were not sure if they were being over-demanding or if their ask was within the expectations of that level Some Engineers feeling frustrated because they were not fully sure how a gap highlighted by their manager connected to the expectations in the competency framework While cases like this were isolated, leaving it unchecked could have consequences on how we set our engineers up for success in their current role and in their career pro