# Slack AI: The Path to Multi-Cloud

DevFeed: [Slack AI: The Path to Multi-Cloud](<https://devfeed.tech/articles/slack-ai-the-path-to-multi-cloud-151.md>)

Original publisher: [Read original article](<https://slack.engineering/slack-ai-the-path-to-multi-cloud/>)

Author: Shaurya Kethireddy

Published: 2026-05-28T14:15:20Z

Content type: article

Language: en

Sources: [Engineering at Slack](<https://devfeed.tech/sources/engineering-at-slack.md>)

Topics: [AI Chat](<https://devfeed.tech/topics/ai-chat.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [amazon-bedrock](<https://devfeed.tech/tags/amazon-bedrock.md>), [anthropic](<https://devfeed.tech/tags/anthropic.md>), [availability](<https://devfeed.tech/tags/availability.md>), [aws](<https://devfeed.tech/tags/aws.md>), [backend](<https://devfeed.tech/tags/backend.md>), [cloud](<https://devfeed.tech/tags/cloud.md>), [cloud-architecture](<https://devfeed.tech/tags/cloud-architecture.md>), [cloud-computing](<https://devfeed.tech/tags/cloud-computing.md>), [collaboration](<https://devfeed.tech/tags/collaboration.md>), [compliance](<https://devfeed.tech/tags/compliance.md>), [containers](<https://devfeed.tech/tags/containers.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [enterprise](<https://devfeed.tech/tags/enterprise.md>), [gpu](<https://devfeed.tech/tags/gpu.md>), [iam](<https://devfeed.tech/tags/iam.md>), [infrastructure](<https://devfeed.tech/tags/infrastructure.md>), [innovation](<https://devfeed.tech/tags/innovation.md>), [llms](<https://devfeed.tech/tags/llms.md>), [machine-learning](<https://devfeed.tech/tags/machine-learning.md>), [performance](<https://devfeed.tech/tags/performance.md>), [security](<https://devfeed.tech/tags/security.md>), [slack](<https://devfeed.tech/tags/slack.md>), [software-development](<https://devfeed.tech/tags/software-development.md>), [uncategorized](<https://devfeed.tech/tags/uncategorized.md>), [vpc](<https://devfeed.tech/tags/vpc.md>)

## AI overview

Slack describes evolving its enterprise LLM-serving infrastructure from AWS SageMaker toward multi-cloud, multi-vendor orchestration to improve resilience, capacity management, and access to newer models.

## Source excerpt

In early 2023, Slack faced a foundational challenge: serving Large Language Models (LLMs) at enterprise scale with the security, reliability, and performance our customers expect. Over three years, we evolved from basic infrastructure to orchestrating a sophisticated multi-cloud architecture. We didn't just want shiny new models; we needed a system resilient to regional outages and...