# Using Lean Change Management Experiments to Guide Organizational Change

DevFeed: [Using Lean Change Management Experiments to Guide Organizational Change](<https://devfeed.tech/articles/stop-new-year-s-resolutionsstart-experiments-35110.md>)

Original publisher: [Read original article](<https://upday.github.io/blog/lean_change_insights_board/>)

Author: Mari Kumlien (mari@upday.com)

Published: 2017-01-12T04:00:00Z

Content type: opinion

Language: en

Sources: [Upday](<https://devfeed.tech/sources/upday.md>)

Topics: [experiments](<https://devfeed.tech/topics/experiments.md>), [Agile](<https://devfeed.tech/topics/agile.md>)

Tags: [agile](<https://devfeed.tech/tags/agile.md>), [change-management](<https://devfeed.tech/tags/change-management.md>), [experiments](<https://devfeed.tech/tags/experiments.md>), [insights](<https://devfeed.tech/tags/insights.md>), [management](<https://devfeed.tech/tags/management.md>)

## AI overview

The article describes how upday applies Lean Change Management to organizational improvement. It advocates collecting insights from people in the organization, designing small experiments with affected participants, and evaluating hypotheses against predefined metrics before taking the next step.

## Source excerpt

A new year comes with the feeling that now is the time to change things. How many of us started the year with a promise to change and a few days later, it was already broken? Once a year, big-bang changes don't work - it never did and never will. Instead, change things when and where you feel the need to. At upday, we strive to continuously improve; how we work and what we deliver. This requires constant change. How do we foster an organization where the changes are based on what is truly going on in the organization and its surroundings? Where change is not driven by a few, but by anyone who sees the need for change? Where change is not planned upfront and executed top-down but as small steps involving people who are affected? Where we all take part in shaping the future of the organization we want to work in and where we can deliver excellence? Where Did We Start? I (Agile Coach at upday) joined a Lean Change Agent workshop together with Richard, one of our Data Scientists, and our CTO Andi. It was a two day workshop held by Mike Weber and based on the book by Jason Little: Lean Change Management. It was an active workshop including lots of participation and interactions, with great tools and ideas about how to work with change in an organization. We were introduced to a way of approaching change by collecting insights and from these, create small experiments that you evaluate and learn from before you take the next step. The idea is that instead of planning the change upfront, to create small experiments based on your current understanding and insights gathered, and review these after a fixed time period. The word experiment is important here since it emphasizes that until we have tried something out; verified our assumptions (hypotheses) based on predefined metrics, we don't know whether it's the right thing to do and if our change will be successful. Another key ingredient is to involve people affected by the change in designing the change. This is called the L