# Strengthening ChatGPT's responses in sensitive conversations

DevFeed: [Strengthening ChatGPT's responses in sensitive conversations](<https://devfeed.tech/articles/strengthening-chatgpt-s-responses-in-sensitive-conversations-6664.md>)

Original publisher: [Read original article](<https://openai.com/index/strengthening-chatgpt-responses-in-sensitive-conversations>)

Published: 2025-10-27T10:00:00Z

Content type: article

Language: en

Sources: [OpenAI News](<https://devfeed.tech/sources/openai-news.md>)

Topics: [ChatGPT](<https://devfeed.tech/topics/chatgpt.md>), [OpenAI](<https://devfeed.tech/topics/openai.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [Testing](<https://devfeed.tech/topics/testing.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [chatgpt](<https://devfeed.tech/tags/chatgpt.md>), [health](<https://devfeed.tech/tags/health.md>), [mental-health](<https://devfeed.tech/tags/mental-health.md>), [openai](<https://devfeed.tech/tags/openai.md>), [safety](<https://devfeed.tech/tags/safety.md>), [testing](<https://devfeed.tech/tags/testing.md>), [user-research](<https://devfeed.tech/tags/user-research.md>)

## AI overview

OpenAI describes improvements to ChatGPT's handling of sensitive conversations, developed with more than 170 mental health experts. The update aims to better recognize distress, respond empathetically, de-escalate conversations, guide users toward professional or crisis support, and reduce unsafe responses.

## Source excerpt

OpenAI collaborated with 170+ mental health experts to improve ChatGPT's ability to recognize distress, respond empathetically, and guide users toward real-world support--reducing unsafe responses by up to 80%. Learn how we're making ChatGPT safer and more supportive in sensitive moments.