# Synchronizing mental models

DevFeed: [Synchronizing mental models](<https://devfeed.tech/articles/synchronizing-mental-models-11999.md>)

Original publisher: [Read original article](<https://incident.io/blog/synchronizing-mental-models-with-catalog>)

Author: Chris Evans

Published: 2023-06-30T11:41:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [systems](<https://devfeed.tech/topics/systems.md>), [Complex Systems](<https://devfeed.tech/topics/complex-systems.md>)

Tags: [cognitive-load](<https://devfeed.tech/tags/cognitive-load.md>), [communication](<https://devfeed.tech/tags/communication.md>), [efficiency](<https://devfeed.tech/tags/efficiency.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [mental-models](<https://devfeed.tech/tags/mental-models.md>), [operational](<https://devfeed.tech/tags/operational.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [systems](<https://devfeed.tech/tags/systems.md>), [workflows](<https://devfeed.tech/tags/workflows.md>)

## AI overview

The article explains how differing mental models can hinder incident response by slowing decision-making, increasing stress, and reducing operational efficiency. It presents Catalog as a way to define organizational and technical-system relationships so responders can work from a shared operational understanding.

## Source excerpt

When everyone has their own mental model, it can hinder our ability to respond to incidents. Catalog creates a shared operational map, enabling faster decision-making, automated workflows, and an overall streamlined response process.