# The agent reliability score: What your AI platform must guarantee before agents go live

DevFeed: [The agent reliability score: What your AI platform must guarantee before agents go live](<https://devfeed.tech/articles/the-agent-reliability-score-what-your-ai-platform-must-guarantee-before-agents-go-live-12226.md>)

Original publisher: [Read original article](<https://platformengineering.org/blog/the-agent-reliability-score-what-your-ai-platform-must-guarantee-before-agents-go-live>)

Author: Eugene Sergueev

Published: 2026-07-23T05:40:01Z

Content type: article

Language: en

Sources: [Platform Engineering Blog](<https://devfeed.tech/sources/platform-engineering-blog.md>)

Topics: [AI Platform](<https://devfeed.tech/topics/ai-platform.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [Retrieval Augmented Generation (RAG)](<https://devfeed.tech/topics/retrieval-augmented-generation-rag.md>), [Architecture & Design](<https://devfeed.tech/topics/architecture-design.md>), [Security](<https://devfeed.tech/topics/security.md>), [site-reliability-engineering](<https://devfeed.tech/topics/site-reliability-engineering.md>)

Tags: [agent](<https://devfeed.tech/tags/agent.md>), [agents](<https://devfeed.tech/tags/agents.md>), [ai](<https://devfeed.tech/tags/ai.md>), [ai-agents](<https://devfeed.tech/tags/ai-agents.md>), [article](<https://devfeed.tech/tags/article.md>), [developers](<https://devfeed.tech/tags/developers.md>), [knowledge-base](<https://devfeed.tech/tags/knowledge-base.md>), [model](<https://devfeed.tech/tags/model.md>), [platform](<https://devfeed.tech/tags/platform.md>), [production](<https://devfeed.tech/tags/production.md>), [rag](<https://devfeed.tech/tags/rag.md>), [security](<https://devfeed.tech/tags/security.md>)

## AI overview

The article introduces the Agent Reliability Score, a 28-test framework for evaluating whether an AI platform is ready to deploy agents in production. It argues that agent failures often result from missing platform guarantees around context validation, freshness, grounding, action safety, and monitoring rather than from model limitations.

## Source excerpt

Use the Agent Reliability Score, a 28-test framework, to evaluate your AI platform's readiness. Ensure reliability contracts, context validation, and guardrails before agents go live