# The Importance of Documentation in B2B API Adoption

DevFeed: [The Importance of Documentation in B2B API Adoption](<https://devfeed.tech/articles/the-importance-of-documentation-in-b2b-api-adoption-30783.md>)

Original publisher: [Read original article](<https://engineering.squarespace.com/blog/2026/the-importance-of-documentation-in-b2b-api-adoption>)

Author: Anila Zaidi

Published: 2026-06-23T16:15:00Z

Content type: opinion

Language: en

Sources: [Squarespace](<https://devfeed.tech/sources/squarespace.md>), [Squarespace Engineering Blog](<https://devfeed.tech/sources/squarespace-engineering-blog.md>)

Topics: [Documentation](<https://devfeed.tech/topics/documentation.md>), [API](<https://devfeed.tech/topics/api.md>), [Support](<https://devfeed.tech/topics/support.md>), [Feathers](<https://devfeed.tech/topics/feathers.md>)

Tags: [api](<https://devfeed.tech/tags/api.md>), [b2b](<https://devfeed.tech/tags/b2b.md>), [documentation](<https://devfeed.tech/tags/documentation.md>), [support](<https://devfeed.tech/tags/support.md>), [technical-documentation](<https://devfeed.tech/tags/technical-documentation.md>)

## AI overview

This article explains how improving public Commerce API documentation reduced support tickets and how documentation for the Domain Reseller API became a product asset. It argues that effective documentation can reduce support questions, align teams, and help potential B2B partners evaluate an API.

## Source excerpt

We read reviews before buying a TV, a sweater, almost anything. Businesses do the same - potential enterprise partners evaluate APIs through every piece of content they come across. So, what happens when you improve all of it?