# The importance of psychological safety in incident management

DevFeed: [The importance of psychological safety in incident management](<https://devfeed.tech/articles/the-importance-of-psychological-safety-in-incident-management-11968.md>)

Original publisher: [Read original article](<https://incident.io/blog/psychological-safety-in-incident-management>)

Author: incident.io

Published: 2024-05-13T14:38:09Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident management](<https://devfeed.tech/topics/incident-management.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [incident](<https://devfeed.tech/topics/incident.md>)

Tags: [engineering](<https://devfeed.tech/tags/engineering.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [organizational](<https://devfeed.tech/tags/organizational.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [safety](<https://devfeed.tech/tags/safety.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

This article explains why psychological safety is essential to effective incident management. It argues that people must be able to speak up, ask questions, and admit mistakes without fear of repercussions. Blame and criticism can cause underreporting, inhibit learning, and undermine blameless incident response across the incident lifecycle.

## Source excerpt

Incident management and psychological safety go hand-in-hand. Here's how you can promote a culture where folks feel seen, heard, and respected.