# The Incident Maturity Model

DevFeed: [The Incident Maturity Model](<https://devfeed.tech/articles/the-incident-maturity-model-12032.md>)

Original publisher: [Read original article](<https://incident.io/blog/the-incident-maturity-model>)

Author: Stephen Whitworth

Published: 2024-12-13T16:54:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [Resilience](<https://devfeed.tech/topics/resilience.md>), [data](<https://devfeed.tech/topics/data.md>), [Tooling](<https://devfeed.tech/topics/tooling.md>)

Tags: [data](<https://devfeed.tech/tags/data.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [resilience](<https://devfeed.tech/tags/resilience.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [tooling](<https://devfeed.tech/tags/tooling.md>)

## AI overview

The article introduces the Incident Maturity Model, a framework for improving incident management and progressing from basic response toward organization-wide resilience. It argues that fragmented tools, manual processes, scattered data, and limited visibility make incidents harder to manage and prevent organizations from learning effectively.

## Source excerpt

Incidents are inevitable--how you handle them matters. The Incident Maturity Model shows how to level up from basic response to company-wide resilience, with actionable steps backed by real data. Where does your team stand?