# The ivory tower of Platform Engineering

DevFeed: [The ivory tower of Platform Engineering](<https://devfeed.tech/articles/the-ivory-tower-of-platform-engineering-12239.md>)

Original publisher: [Read original article](<https://platformengineering.org/blog/the-ivory-tower-of-platform-engineering>)

Author: Ricardo Castro

Published: 2026-07-23T05:40:01Z

Content type: article

Language: en

Sources: [Platform Engineering Blog](<https://devfeed.tech/sources/platform-engineering-blog.md>)

Topics: [Platform Engineering](<https://devfeed.tech/topics/platform-engineering.md>), [Tooling](<https://devfeed.tech/topics/tooling.md>)

Tags: [article](<https://devfeed.tech/tags/article.md>), [customer](<https://devfeed.tech/tags/customer.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [platform](<https://devfeed.tech/tags/platform.md>), [platform-engineering](<https://devfeed.tech/tags/platform-engineering.md>), [strategy](<https://devfeed.tech/tags/strategy.md>)

## AI overview

The article argues that "ivory tower platform engineering," built around a technology-first vision, often ignores internal customer problems and leads to wasted resources, poor adoption, and lost trust. It recommends a customer-first approach focused on solving real-world needs.

## Source excerpt

The 'ivory tower' approach to Platform Engineering fails by ignoring customer problems. Adopt a customer-first strategy to stop wasting resources and build the platform your organization truly needs.