# The price of building your own incident management tool is not what it seems.

DevFeed: [The price of building your own incident management tool is not what it seems.](<https://devfeed.tech/articles/the-price-of-building-your-own-incident-management-tool-is-not-what-it-seems-11700.md>)

Original publisher: [Read original article](<https://incident.io/blog/build-vs-buy-calculator>)

Author: incident.io

Published: 2023-10-23T22:57:56Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident management](<https://devfeed.tech/topics/incident-management.md>), [incident](<https://devfeed.tech/topics/incident.md>), [Security](<https://devfeed.tech/topics/security.md>), [data-processing](<https://devfeed.tech/topics/data-processing.md>), [Authentication](<https://devfeed.tech/topics/authentication.md>), [Authorization](<https://devfeed.tech/topics/authorization.md>), [Deployment](<https://devfeed.tech/topics/deployment.md>), [hosting](<https://devfeed.tech/topics/hosting.md>), [Software](<https://devfeed.tech/topics/software.md>)

Tags: [authentication](<https://devfeed.tech/tags/authentication.md>), [authorization](<https://devfeed.tech/tags/authorization.md>), [cost](<https://devfeed.tech/tags/cost.md>), [data](<https://devfeed.tech/tags/data.md>), [data-processing](<https://devfeed.tech/tags/data-processing.md>), [deployment](<https://devfeed.tech/tags/deployment.md>), [hosting](<https://devfeed.tech/tags/hosting.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [security](<https://devfeed.tech/tags/security.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [software](<https://devfeed.tech/tags/software.md>)

## AI overview

This article examines the costs and practical considerations of building an in-house incident management solution instead of buying one. It discusses development resources, engineering and product time, hosting, deployment, security, data processing, authentication, authorization, restricted data access, and ongoing maintenance.

## Source excerpt

Build or buy? An age-old decision that gets made dozens of times a year. It's quite possibly one of the most important decisions you make as an organization.