# The ultimate guide to on-call schedules

DevFeed: [The ultimate guide to on-call schedules](<https://devfeed.tech/articles/the-ultimate-guide-to-on-call-schedules-12040.md>)

Original publisher: [Read original article](<https://incident.io/blog/the-ultimate-guide-to-on-call-schedules>)

Author: Chris Evans

Published: 2024-09-12T13:47:47Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [Slack](<https://devfeed.tech/topics/slack.md>)

Tags: [best-practices](<https://devfeed.tech/tags/best-practices.md>), [customer-service](<https://devfeed.tech/tags/customer-service.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [guide](<https://devfeed.tech/tags/guide.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [operational](<https://devfeed.tech/tags/operational.md>), [operations](<https://devfeed.tech/tags/operations.md>), [outage](<https://devfeed.tech/tags/outage.md>), [outages](<https://devfeed.tech/tags/outages.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack](<https://devfeed.tech/tags/slack.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [support](<https://devfeed.tech/tags/support.md>), [tools](<https://devfeed.tech/tags/tools.md>)

## AI overview

A guide to designing and managing on-call schedules, covering scheduling patterns, shift management practices, common mistakes, and ways to support effective incident response while reducing downtime and employee burnout.

## Source excerpt

Learn how to create effective on-call schedules that balance operational efficiency with employee well-being. Explore best practices, scheduling patterns, and tools to minimize downtime and prevent burnout.