# Uncovering the mysteries of on-call

DevFeed: [Uncovering the mysteries of on-call](<https://devfeed.tech/articles/uncovering-the-mysteries-of-on-call-12050.md>)

Original publisher: [Read original article](<https://incident.io/blog/uncovering-the-mysteries-of-on-call>)

Author: incident.io

Published: 2022-06-28T00:00:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [amazon](<https://devfeed.tech/topics/amazon.md>), [Google](<https://devfeed.tech/topics/google.md>)

Tags: [agentic](<https://devfeed.tech/tags/agentic.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [report](<https://devfeed.tech/tags/report.md>), [root-cause-analysis](<https://devfeed.tech/tags/root-cause-analysis.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [survey](<https://devfeed.tech/tags/survey.md>)

## AI overview

This article reports survey findings about on-call practices across organizations, including team ownership of on-call rotations, compensation patterns, and common challenges. It also describes an on-call compensation calculator integrated with PagerDuty and introduces Investigations, an agentic root cause analysis feature for incident response.

## Source excerpt

We ran a survey to uncover the mysteries of how on-call works in organizations of different shapes and sizes around the world.