# Users buy your service, not your code

DevFeed: [Users buy your service, not your code](<https://devfeed.tech/articles/users-buy-your-service-not-your-code-37649.md>)

Original publisher: [Read original article](<https://swizec.com/blog/users-buy-your-service-not-your-code>)

Author: hi@swizec.com (Swizec Teller)

Published: 2026-02-18T00:00:00Z

Content type: opinion

Language: en

Sources: [Swizec Teller](<https://devfeed.tech/sources/swizec-teller.md>)

Topics: [reliability](<https://devfeed.tech/topics/reliability.md>), [SRE](<https://devfeed.tech/topics/sre.md>), [distributed-systems](<https://devfeed.tech/topics/distributed-systems.md>), [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [ai-coding](<https://devfeed.tech/topics/ai-coding.md>), [Software as a service](<https://devfeed.tech/topics/saas.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [ai-agents](<https://devfeed.tech/tags/ai-agents.md>), [ai-coding](<https://devfeed.tech/tags/ai-coding.md>), [distributed-systems](<https://devfeed.tech/tags/distributed-systems.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [podcast](<https://devfeed.tech/tags/podcast.md>), [reliability](<https://devfeed.tech/tags/reliability.md>), [saas](<https://devfeed.tech/tags/saas.md>), [sre](<https://devfeed.tech/tags/sre.md>)

## AI overview

A podcast discussion about operating software services when AI can write code. It emphasizes that users value reliable services, and covers AI coding workflows, production ownership, useful logs, distributed-systems debugging, AI SRE agents, accountability, and SLAs.

## Source excerpt

You might enjoy this podcast episode. Sylvain and I talked about owning production in a world where AI writes the code.