# We built an MCP server so Claude can access your incidents

DevFeed: [We built an MCP server so Claude can access your incidents](<https://devfeed.tech/articles/we-built-an-mcp-server-so-claude-can-access-your-incidents-12059.md>)

Original publisher: [Read original article](<https://incident.io/blog/we-built-an-mcp-server-so-claude-can-access-your-incidents>)

Author: Tom Wentworth

Published: 2025-08-04T14:14:54Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [Model Context Protocol](<https://devfeed.tech/topics/model-context-protocol.md>), [MCP Server](<https://devfeed.tech/topics/mcp-server.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>), [Claude](<https://devfeed.tech/topics/claude.md>), [API](<https://devfeed.tech/topics/api.md>), [Open Source](<https://devfeed.tech/topics/open-source.md>)

Tags: [api](<https://devfeed.tech/tags/api.md>), [claude](<https://devfeed.tech/tags/claude.md>), [golang](<https://devfeed.tech/tags/golang.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [mcp](<https://devfeed.tech/tags/mcp.md>), [mcp-server](<https://devfeed.tech/tags/mcp-server.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

incident.io built an MCP server that connects Claude and other MCP-compatible AI assistants to incident.io, allowing users to retrieve, create, manage, search, and analyze incidents through natural-language conversations. The article explains its Golang bridge architecture, which maps tools to incident.io API endpoints and formats returned data for Claude. It also notes that the legacy server was open source and MIT licensed, while an official hosted MCP server is now available.

## Source excerpt

We built an open-source MCP server that lets Claude directly access and manage your incident.io incidents through natural conversation. Instead of switching between tools when things break, you can now ask Claude to create incidents, update statuses, and pull context, all while staying in your existing workflow.