# What I learned as employee #2 at a scaling startup - year 1 at incident.io

DevFeed: [What I learned as employee #2 at a scaling startup - year 1 at incident.io](<https://devfeed.tech/articles/what-i-learned-as-employee-2-at-a-scaling-startup-year-1-at-incident-io-11769.md>)

Original publisher: [Read original article](<https://incident.io/blog/employee-2>)

Author: Lisa Karlin Curtis

Published: 2022-09-12T00:00:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [Developer experience](<https://devfeed.tech/topics/developer-experience.md>), [App](<https://devfeed.tech/topics/app.md>)

Tags: [app](<https://devfeed.tech/tags/app.md>), [building](<https://devfeed.tech/tags/building.md>), [customers](<https://devfeed.tech/tags/customers.md>), [develop](<https://devfeed.tech/tags/develop.md>), [developer](<https://devfeed.tech/tags/developer.md>), [developer-experience](<https://devfeed.tech/tags/developer-experience.md>), [engineering](<https://devfeed.tech/tags/engineering.md>), [feature](<https://devfeed.tech/tags/feature.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [product](<https://devfeed.tech/tags/product.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [startup](<https://devfeed.tech/tags/startup.md>), [support](<https://devfeed.tech/tags/support.md>), [workflow](<https://devfeed.tech/tags/workflow.md>), [workflows](<https://devfeed.tech/tags/workflows.md>)

## AI overview

Lisa reflects on her first year as an early engineering hire at incident.io, describing lessons from scaling the team, prioritizing customer feedback, making strategic product bets, and improving developer experience. She highlights the Workflow engine as an example of infrastructure that enabled faster development across the product.

## Source excerpt

Lisa reflects on her first year at incident.io.