# What I learned from leading my first incident

DevFeed: [What I learned from leading my first incident](<https://devfeed.tech/articles/what-i-learned-from-leading-my-first-incident-12065.md>)

Original publisher: [Read original article](<https://incident.io/blog/what-I-learned-from-leading-my-first-incident>)

Author: Milly Leadley

Published: 2022-07-05T00:00:00Z

Content type: opinion

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>)

Tags: [collaboration](<https://devfeed.tech/tags/collaboration.md>), [customer](<https://devfeed.tech/tags/customer.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [remote](<https://devfeed.tech/tags/remote.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

The article shares lessons from leading a first major incident at incident.io. It emphasizes narrating findings in the incident channel, maintaining a high-level view to prevent duplicated work, supporting remote stakeholders, and translating technical findings into clear updates.

## Source excerpt

Why it's possible to lead when you're the most inexperienced person in the room, and why you should do it.