# What to do when OpsGenie sunsets

DevFeed: [What to do when OpsGenie sunsets](<https://devfeed.tech/articles/what-to-do-when-opsgenie-sunsets-12076.md>)

Original publisher: [Read original article](<https://incident.io/blog/what-to-do-when-ops-genie-sunsets>)

Author: Eryn Carman

Published: 2026-04-13T13:00:00Z

Content type: opinion

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [atlassian](<https://devfeed.tech/topics/atlassian.md>), [migration](<https://devfeed.tech/topics/migration.md>), [incident](<https://devfeed.tech/topics/incident.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>)

Tags: [atlassian](<https://devfeed.tech/tags/atlassian.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [migration](<https://devfeed.tech/tags/migration.md>), [on-call](<https://devfeed.tech/tags/on-call.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [real-time](<https://devfeed.tech/tags/real-time.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [switching](<https://devfeed.tech/tags/switching.md>), [ticketing](<https://devfeed.tech/tags/ticketing.md>)

## AI overview

The article discusses how engineering teams should respond to Atlassian sunsetting Opsgenie in 2027. It presents migration as an opportunity to reassess incident-management needs, weighing switching costs, existing technical debt, and whether Jira Service Management fits real-time incident response.

## Source excerpt

By now, most Opsgenie customers have heard the news: Atlassian is sunsetting Opsgenie in 2027. If you've been sitting with that information and haven't quite figured out what to do with it, you're not alone.