# Where does the time go after you resolve an incident?

DevFeed: [Where does the time go after you resolve an incident?](<https://devfeed.tech/articles/where-does-the-time-go-after-you-resolve-an-incident-12077.md>)

Original publisher: [Read original article](<https://incident.io/blog/where-does-the-time-go-after-you-resolve-an-incident>)

Author: Eryn Carman

Published: 2024-07-29T20:51:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>), [Post Mortem](<https://devfeed.tech/topics/post-mortem.md>)

Tags: [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [technical](<https://devfeed.tech/tags/technical.md>)

## AI overview

An analysis of 13,000 incidents and 14,000 follow-up action items finds that the median time to complete post-incident follow-ups is seven days. Smaller companies tend to finish faster, while medium-sized companies are slowest, largely because of coordination and process challenges.

## Source excerpt

We were curious: where does the time go after an incident is resolved? To find out, we analyzed the post-incident process of 13,000 incidents and 14,000 follow-ups action items.