# Why I decided to join incident.io and my impressions so far

DevFeed: [Why I decided to join incident.io and my impressions so far](<https://devfeed.tech/articles/why-i-decided-to-join-incident-io-and-my-impressions-so-far-12083.md>)

Original publisher: [Read original article](<https://incident.io/blog/why-i-decided-to-join-incident-io-and-my-impressions-so-far>)

Author: James Jarvis

Published: 2025-07-31T13:17:35Z

Content type: opinion

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>), [site-reliability-engineering](<https://devfeed.tech/topics/site-reliability-engineering.md>), [Prompt Engineering](<https://devfeed.tech/topics/prompt-engineering.md>)

Tags: [ai](<https://devfeed.tech/tags/ai.md>), [artificial-intelligence](<https://devfeed.tech/tags/artificial-intelligence.md>), [generative-ai](<https://devfeed.tech/tags/generative-ai.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [latency](<https://devfeed.tech/tags/latency.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [prompt-engineering](<https://devfeed.tech/tags/prompt-engineering.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [sre](<https://devfeed.tech/tags/sre.md>)

## AI overview

A personal account of joining incident.io's AI team and evaluating the experience after just over two months. It explains the appeal of working on generative AI, the expected increase in software output and incidents, and the need for more productive incident management. The article also highlights the team's engineering culture, opportunities to share knowledge, rapid customer feedback, and work on an AI SRE.

## Source excerpt

Hear from James - one of our recent joiners in the AI team - why did they choose incident.io, and what do they think of us now they are here?