# Why I like discussing actions items in incident reviews

DevFeed: [Why I like discussing actions items in incident reviews](<https://devfeed.tech/articles/why-i-like-discussing-actions-items-in-incident-reviews-12085.md>)

Original publisher: [Read original article](<https://incident.io/blog/why-i-like-discussing-actions-items-in-incident-reviews>)

Author: Chris Evans

Published: 2024-10-07T07:06:23Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>), [systems](<https://devfeed.tech/topics/systems.md>)

Tags: [engineering](<https://devfeed.tech/tags/engineering.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [safety](<https://devfeed.tech/tags/safety.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [systems](<https://devfeed.tech/tags/systems.md>)

## AI overview

The article argues that learning from incidents and identifying action items are inseparable parts of a healthy post-incident review. It describes incident reviews as cross-functional meetings held after mitigation to align participants on what happened, deepen understanding, preserve psychological safety, and identify improvements.

## Source excerpt

Action items are a natural part of understanding and improving the systems we work with--an extension of the overall learning process. So, what better place to discuss them than in the incident review itself?