# Why we're hiring AI Engineers

DevFeed: [Why we're hiring AI Engineers](<https://devfeed.tech/articles/why-we-re-hiring-ai-engineers-12082.md>)

Original publisher: [Read original article](<https://incident.io/blog/why-hire-ai-engineers>)

Author: Pete Hamilton

Published: 2025-04-03T09:00:00Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [Artificial Intelligence](<https://devfeed.tech/topics/ai.md>), [Software Engineering](<https://devfeed.tech/topics/software-engineering.md>), [Large Language Model](<https://devfeed.tech/topics/llm.md>), [Orchestration](<https://devfeed.tech/topics/orchestration.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>)

Tags: [agents](<https://devfeed.tech/tags/agents.md>), [ai](<https://devfeed.tech/tags/ai.md>), [evals](<https://devfeed.tech/tags/evals.md>), [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [orchestration](<https://devfeed.tech/tags/orchestration.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>), [software-engineering](<https://devfeed.tech/tags/software-engineering.md>)

## AI overview

Incident.io describes its shift from simple prompt-based additions to end-to-end AI-native systems for incident response. The article explains the infrastructure, evaluation methods, orchestration, and safety measures needed for probabilistic AI products, and introduces a new AI Engineer role.

## Source excerpt

In the past year, we've reimagined how we build AI products at incident.io, moving from simple prompt based features to now building full-blown AI-native systems end to end. Learn why we're hiring AI Engineers, what that work looks like, and how it's changing the future of incident response.