# Why "why" is the wrong question to be asking after incidents with Dennis Henry of Okta

DevFeed: [Why "why" is the wrong question to be asking after incidents with Dennis Henry of Okta](<https://devfeed.tech/articles/why-why-is-the-wrong-question-to-be-asking-after-incidents-with-dennis-henry-of-okta-12024.md>)

Original publisher: [Read original article](<https://incident.io/blog/the-debrief-episode-twenty-one>)

Published: 2024-04-29T15:52:48Z

Content type: article

Language: en

Sources: [The incident.io Blog](<https://devfeed.tech/sources/the-incident-io-blog.md>)

Topics: [incident](<https://devfeed.tech/topics/incident.md>), [incident management](<https://devfeed.tech/topics/incident-management.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>)

Tags: [incident](<https://devfeed.tech/tags/incident.md>), [incident-channel](<https://devfeed.tech/tags/incident-channel.md>), [incident-management](<https://devfeed.tech/tags/incident-management.md>), [incident-response](<https://devfeed.tech/tags/incident-response.md>), [learning](<https://devfeed.tech/tags/learning.md>), [okta](<https://devfeed.tech/tags/okta.md>), [outage](<https://devfeed.tech/tags/outage.md>), [post-mortem](<https://devfeed.tech/tags/post-mortem.md>), [safety](<https://devfeed.tech/tags/safety.md>), [slack-incident](<https://devfeed.tech/tags/slack-incident.md>)

## AI overview

This episode of The Debrief features Dennis Henry of Okta discussing why asking "how" after an incident is more useful than asking "why." The conversation focuses on examining contributing factors, reducing blame, improving learning, and supporting psychological safety.

## Source excerpt

In this episode of The Debrief, we chat with Dennis Henry of Okta about why "how" is a much better question to ask after incidents.