# Your reliability scorecard: How to measure and track service reliability

DevFeed: [Your reliability scorecard: How to measure and track service reliability](<https://devfeed.tech/articles/your-reliability-scorecard-how-to-measure-and-track-service-reliability-11703.md>)

Original publisher: [Read original article](<https://www.gremlin.com/blog/reliability-scorecards-how-to-measure-and-track-service-reliability>)

Author: Andre Newman

Published: 2024-03-05T00:00:00Z

Content type: article

Language: en

Sources: [Gremlin Blog](<https://devfeed.tech/sources/gremlin-blog.md>)

Topics: [site-reliability-engineering](<https://devfeed.tech/topics/site-reliability-engineering.md>), [Availability](<https://devfeed.tech/topics/availability.md>), [observability](<https://devfeed.tech/topics/observability.md>), [DevOps](<https://devfeed.tech/topics/devops.md>), [Incident response](<https://devfeed.tech/topics/incident-response.md>)

Tags: [availability](<https://devfeed.tech/tags/availability.md>), [best-practices](<https://devfeed.tech/tags/best-practices.md>), [devops](<https://devfeed.tech/tags/devops.md>), [gremlin](<https://devfeed.tech/tags/gremlin.md>), [observability](<https://devfeed.tech/tags/observability.md>)

## AI overview

This article explains how to quantify and track service reliability with a reliability scorecard. It distinguishes forward-looking reliability measures from backward-looking incident metrics such as MTTD and MTTR, and describes calculating a score from tested reliability risks relative to all relevant risks.

## Source excerpt

Learn how Gremlin helps you track and manage your progress towards improved reliability with its comprehensive, built-in reporting tools.