# Customer Engagement Published articles for Customer Engagement. This is one page of public article previews, not the complete archive. Follow Next page to continue. Summaries are not the original full articles. ## \[Webinar\] Elevating customer engagement with WhatsApp DevFeed: [\[Webinar\] Elevating customer engagement with WhatsApp]() Original publisher: [Read original article]() Author: Twilio Published: 2026-09-11T00:00:00Z Content type: article Language: en Sources: [Twilio Blog]() Topics: [Messaging](), [Authentication](), [End-to-End Encryption](), [Encryption](), [Artificial Intelligence]() Tags: [ai](), [authentication](), [customer-engagement](), [encryption](), [enterprise](), [events-community](), [fraud](), [messaging](), [operational](), [webinar](), [whatsapp]() ### AI overview This webinar explains how businesses can use WhatsApp for secure account verification, operational alerts, two-way customer conversations, and interactive workflows. It also discusses end-to-end encryption, reducing SMS toll fraud risk, and examples of AI-powered HR messaging workflows. ### Source excerpt Stop losing critical messages in the noise. Discover how to deliver secure account verifications and operational updates via WhatsApp. ## The 9 best tools for your early-stage startup tech stack in 2026 DevFeed: [The 9 best tools for your early-stage startup tech stack in 2026]() Original publisher: [Read original article]() Author: Alan McGlinchey Published: 2026-08-04T08:00:51Z Content type: article Language: en Sources: [The Intercom Blog]() Topics: [Software](), [Artificial Intelligence](), [migration](), [Claude](), [systems](), [Claude Code]() Tags: [ai](), [ai-tools](), [aws](), [best-practices](), [claude-code](), [code](), [customer-engagement](), [fin](), [growth](), [how-to](), [hubspot](), [integrations](), [migration](), [partner](), [pricing](), [startup](), [startup-advice](), [startups](), [stripe](), [tech](), [tech-stack](), [technology-stack](), [tools]() ### AI overview A guide to choosing a foundational technology stack for early-stage startups, emphasizing scalable, AI-powered tools, manageable costs, integrations, and problem-focused selection. ### Source excerpt Learn how to create a foundational tech stack for your high growth and early-stage startup - starting with these top tools. ## Circles powers telco personalization with OpenAI technology DevFeed: [Circles powers telco personalization with OpenAI technology]() Original publisher: [Read original article]() Published: 2026-08-03T00:00:00Z Content type: article Language: en Sources: [OpenAI News]() Topics: [OpenAI](), [Artificial Intelligence](), [API](), [Software as a service](), [data](), [real-time](), [codex]() Tags: [account-management](), [agents](), [ai](), [api](), [codex](), [customer-engagement](), [data](), [development](), [efficiency](), [openai](), [real-time](), [saas](), [testing]() ### AI overview Circles uses the OpenAI API and Codex to build AI-native telco experiences, including personalized recommendations, conversational support, and specialist-agent workflows. The article reports a 22% increase in ARPU, a 9% reduction in churn, a 65% autonomous support resolution rate, and a 29% improvement in development efficiency. ### Source excerpt Circles uses the OpenAI API and Codex to power AI-native telco experiences, increasing ARPU by 22%, reducing churn by 9%, and improving development efficiency. ## Zenken boosts a lean sales team with ChatGPT Enterprise DevFeed: [Zenken boosts a lean sales team with ChatGPT Enterprise]() Original publisher: [Read original article]() Published: 2026-01-13T16:00:00Z Content type: article Language: en Sources: [OpenAI News]() Topics: [ChatGPT](), [Artificial Intelligence](), [OpenAI](), [Security]() Tags: [ai](), [chatgpt](), [cost](), [customer-engagement](), [enterprise](), [japan](), [openai](), [performance]() ### AI overview Zenken rolled out ChatGPT Enterprise across the organization to support sales and other knowledge-work tasks. The company reports substantial usage, time savings, outsourcing cost reductions, and more time for higher-value customer work, with security and reasoning capabilities influencing its adoption. ### Source excerpt By rolling out ChatGPT Enterprise company-wide, Zenken has boosted sales performance, cut preparation time, and increased proposal success rates. AI-supported workflows are helping a lean team deliver more personalized, effective customer engagement. ## Turning Personalization Into Performance: Lessons From Movable Ink DevFeed: [Turning Personalization Into Performance: Lessons From Movable Ink]() Original publisher: [Read original article]() Author: JEFF GANGEMI, GROWTH MARKETING PRACTICE LEAD @ TOPTAL Published: 2025-11-13T23:00:00Z Content type: article Language: en Sources: [Toptal Blog]() Topics: [personalization](), [Artificial Intelligence](), [Automation](), [data]() Tags: [ai](), [automation](), [creative-automation](), [customer-engagement](), [data](), [digital-marketing](), [growth](), [personalization]() ### AI overview A podcast discussion about how Movable Ink uses data, AI, creative automation, and dynamic storytelling to deliver personalized customer experiences at scale. Justin Keller and Jeff Gangemi also discuss customer engagement, humanizing AI-driven interactions, and building growth-focused creative teams. ### Source excerpt Discover how Movable Ink's VP of Growth Marketing, Justin Keller, is redefining personalization at scale by blending creative automation, data-driven storytelling, and AI innovation. In this episode of the Executive Guidance podcast, Keller joins Toptal's Growth and Digital Marketing Practice Lead, Jeff Gangemi, to discuss how brands can transform data into meaningful, one-to-one customer experiences that drive loyalty and growth. ## Why development leaders are investing in design DevFeed: [Why development leaders are investing in design]() Original publisher: [Read original article]() Author: Andrew Hogan Published: 2025-07-15T00:00:00Z Content type: article Language: en Sources: [Figma Blog]() Topics: [software-development](), [Generative AI](), [idc]() Tags: [ai](), [business](), [collaboration](), [customer](), [customer-engagement](), [design](), [development](), [generative-ai](), [innovation](), [research]() ### AI overview The article summarizes IDC research showing that development leaders view design as central to software development, product success, collaboration, and faster delivery. It also describes how generative AI is increasing development speed while making design quality and cross-functional partnership more important. ### Source excerpt An IDC study shows just how central design has become to development leaders. ## Enhancing Customer Engagement: Exploring Gupshup API Integration for Effective Messaging DevFeed: [Enhancing Customer Engagement: Exploring Gupshup API Integration for Effective Messaging]() Original publisher: [Read original article]() Author: Jitendra Kumar Published: 2024-06-12T06:55:06Z Content type: tutorial Language: en Sources: [Housing.com]() Topics: [API](), [Messaging]() Tags: [api](), [api-integration](), [customer-engagement](), [google-play](), [gupshup](), [integration](), [lead-generation](), [whatsapp](), [whatsapp-marketing]() ### AI overview This tutorial introduces Gupshup's API for adding messaging capabilities to applications and explains initial steps for connecting a WhatsApp Business account, including account creation, Gupshup registration, API access requests, and WhatsApp approval. ### Source excerpt Introduction In today's world, effective communication plays an important role in the success of businesses and organizations. With the rise of mobile devices and messaging, businesses continue to find new ways to connect and interact with customers. Gupshup is an interactive platform that provides a powerful API that allows businesses to connect resources in their applications, websites or systems. In this blog, we will explore the advantages and steps of integrating the Gupshup API to better communicate with our customers. What is Gupshup API? The Gupshup API is a set of tools and resources that allow developers to integrate messaging into their own applications. SMS messages, WhatsApp messages and Facebook Messenger etc. other social media apps have great features like sending and receiving. With the Gupshup API, businesses can harness the power of messaging to improve the customer experience, increase operational efficiency and drive business growth. Gupshup's WhatsApp Business API allows businesses to message and communicate with WhatsApp users. Before getting into the detail integration of gupshup api, we need one more step. we need a whatsapp bussiness account that need to be linked the gupshup account. To link a WhatsApp Business account with Gupshup, you can follow the steps outlined below: Create a WhatsApp Business Account: First, you need to create a WhatsApp Business account for your business or organization. You can download the WhatsApp Business app from the Google Play Store or Apple App Store and follow the registration process to create your account. Sign up for Gupshup API: Visit the Gupshup website (www.gupshup.io) and sign up for an account. Choose the appropriate plan and subscription based on your business requirements. Request WhatsApp Business API Access: Once you have signed up for Gupshup, you need to request access to the WhatsApp Business API. This step involves providing necessary information about your business, such as its name, websi ## Reward Customers Wherever They Shop with Loyalty API and Customers API DevFeed: [Reward Customers Wherever They Shop with Loyalty API and Customers API]() Original publisher: [Read original article]() Author: Leher Pathak Published: 2020-05-28T19:00:00Z Content type: release Language: en Sources: [Square Corner Blog RSS Feed]() Topics: [API](), [data]() Tags: [api](), [apis](), [customer-engagement](), [customers](), [data](), [developers](), [ecommerce](), [loyalty-points](), [loyalty-program]() ### AI overview Square announces Loyalty API and Customers API capabilities for omnichannel loyalty programs and customer-data synchronization. Developers can enroll customers, manage loyalty accounts and points, and synchronize customer data across Square and third-party applications. ### Source excerpt Offer a seamless omnichannel loyalty experience for Square sellers and automatically synchronize customer data across platforms ## How to Add Emojis to Your Website DevFeed: [How to Add Emojis to Your Website]() Original publisher: [Read original article]() Author: Shivkumar M Published: 2017-08-10T09:36:50Z Content type: tutorial Language: en Sources: [CleverTap]() Topics: [Web Development](), [HTML](), [jQuery](), [Open Source](), [Chrome]() Tags: [chrome](), [css](), [customer-engagement](), [customer-engagement-marketing-strategies-technology-engineering-emojis](), [emojis](), [engineering](), [how-to](), [html](), [js](), [marketing-strategies](), [notifications](), [open-source](), [personalization](), [technology](), [website]() ### AI overview A tutorial on adding emoji support to HTML inputs using an open-source widget, including stylesheet and JavaScript setup, input attributes, initialization, and a workaround for emojis that did not render in Chrome on Mac or Windows. It also describes CleverTap's use of emojis in customer engagement and data analysis. ### Source excerpt Grab your phone and look at the last few text messages you have sent and received. I bet there were The post How to Add Emojis to Your Website first appeared on CleverTap.