# DAMO Published articles for DAMO. This is one page of public article previews, not the complete archive. Follow Next page to continue. Summaries are not the original full articles. ## Five strategies to maximize the value of your digital assets DevFeed: [Five strategies to maximize the value of your digital assets]() Original publisher: [Read original article]() Author: Rujia Wang, Visalakshi Subramaniam, Yue Ma, Thiyagu Palanisamy Published: 2024-05-21T00:00:00Z Content type: article Language: en Sources: [Thoughtworks Insights]() Topics: [Managed Services](), [maintenance](), [Usability](), [service]() Tags: [assets](), [customer-experience](), [damo](), [digital](), [digital-application-for-managed-services](), [downtime](), [maintenance](), [managed-services](), [metrics](), [proactive](), [reactive](), [software-maintenance](), [technical-debt](), [value-creation]() ### AI overview This article presents strategies for maximizing the value of existing digital assets through future-focused managed services. It recommends shifting from maintenance toward product thinking, emphasizing user needs, innovation, continuous improvement, and customer experience metrics such as NPS and CSAT. ### Source excerpt Five strategies to maximize the value of your digital assets ## Continuous discovery for managed services: Evolve and transform your digital assets DevFeed: [Continuous discovery for managed services: Evolve and transform your digital assets]() Original publisher: [Read original article]() Author: Rujia Wang, Visalakshi Subramaniam, Yue Ma, Thiyagu Palanisamy Published: 2024-05-21T00:00:00Z Content type: article Language: en Sources: [Thoughtworks Insights]() Topics: [Managed Services](), [Tech Debt](), [Code quality](), [maintenance](), [Software](), [App](), [Monitoring](), [User Experience](), [Users]() Tags: [code-quality](), [damo](), [digital-application-for-managed-services](), [digital-products](), [downtime](), [maintenance](), [managed-services](), [monitoring](), [proactive](), [product](), [quality](), [reactive](), [software](), [software-maintenance](), [technical-debt]() ### AI overview The article argues that managed services should use continuous discovery alongside maintenance and operations. It links reactive break-and-fix practices and patching to technical debt, then recommends using customer, user, business, application, and monitoring data to prioritize improvements, maintain code quality, align product roadmaps, and support faster innovation. ### Source excerpt Continuous discovery for managed services: Evolve and transform your digital assets ## Say goodbye to break-and-fix patches: Future-fit maintenance requires a proactive approach DevFeed: [Say goodbye to break-and-fix patches: Future-fit maintenance requires a proactive approach]() Original publisher: [Read original article]() Author: Rujia Wang, Visalakshi Subramaniam, Yue Ma, Thiyagu Palanisamy Published: 2024-05-20T00:00:00Z Content type: article Language: en Sources: [Thoughtworks Insights]() Topics: [maintenance](), [Tech Debt](), [patches](), [Software Engineering](), [downtime](), [Software](), [Vulnerabilities](), [systems]() Tags: [article](), [cloud](), [continuous-delivery](), [costs](), [damo](), [digital-application-for-managed-services](), [downtime](), [maintenance](), [operational](), [patches](), [proactive](), [reactive](), [reliability](), [security-vulnerabilities](), [software-maintenance](), [tech-debt](), [technical-debt]() ### AI overview This article argues that software teams should replace reactive break-and-fix maintenance with proactive maintenance. It explains how quick patches can accumulate technical debt, increase costs, reduce reliability, introduce security vulnerabilities and contribute to downtime. ### Source excerpt Say goodbye to break-and-fix patches: Future-fit maintenance requires a proactive approach ## Inside our careers in Managed Services DevFeed: [Inside our careers in Managed Services]() Original publisher: [Read original article]() Author: Gabriela Alves Published: 2024-05-06T00:00:00Z Content type: article Language: en Sources: [Thoughtworks Insights]() Topics: [Managed Services](), [site-reliability-engineering](), [cloud-infrastructure](), [Server](), [Deployment](), [Monitoring](), [AI Development]() Tags: [careers](), [consulting](), [damo](), [deployment](), [digital-application-management-operations](), [infrastructure](), [it](), [jobs](), [managed-services](), [management](), [monitoring](), [offers](), [operations](), [reliability](), [vacant]() ### AI overview Thoughtworks describes careers in managed services, covering application and infrastructure management, multi-level support, reliability, deployment, monitoring, troubleshooting, and ongoing improvement. It also highlights roles, client relationships, and the use of AI in maintaining software. ### Source excerpt Inside our careers in Managed Services ## Operationalizing AI: why managed services is the ideal place to start DevFeed: [Operationalizing AI: why managed services is the ideal place to start]() Original publisher: [Read original article]() Author: Published April Published: 2024-04-08T00:00:00Z Content type: opinion Language: en Sources: [Thoughtworks Insights]() Topics: [Managed Services](), [Artificial Intelligence](), [AI Platform](), [Deployment](), [service]() Tags: [ai](), [ai-platform](), [article](), [damo](), [deployment](), [enterprise](), [infrastructure](), [managed-services]() ### AI overview The article argues that managed services can provide a controlled starting point for operationalizing AI. It highlights consolidated enterprise data, defined relationships, secure environments, and managed application and infrastructure operations as ways to reduce deployment complexity, support learning, and demonstrate business value. ### Source excerpt Operationalizing AI: why managed services is the ideal place to start