# helpdesk

Published articles for helpdesk.

This is one page of public article previews, not the complete archive. Follow Next page to continue. Summaries are not the original full articles.

## Join our live webinars: Migrating from Atlassian to YouTrack

DevFeed: [Join our live webinars: Migrating from Atlassian to YouTrack](<https://devfeed.tech/articles/join-our-live-webinars-migrating-from-atlassian-to-youtrack-8809.md>)

Original publisher: [Read original article](<https://blog.jetbrains.com/youtrack/2026/09/migrating-from-atlassian-to-youtrack-webinar/>)

Author: Elena Pishkova

Published: 2026-09-09T12:51:07Z

Content type: news

Language: en

Sources: [The JetBrains Blog](<https://devfeed.tech/sources/the-jetbrains-blog.md>)

Topics: [migration](<https://devfeed.tech/topics/migration.md>), [AI Bots](<https://devfeed.tech/topics/ai-bots.md>)

Tags: [ai-agents](<https://devfeed.tech/tags/ai-agents.md>), [atlassian](<https://devfeed.tech/tags/atlassian.md>), [best-practices](<https://devfeed.tech/tags/best-practices.md>), [data-center](<https://devfeed.tech/tags/data-center.md>), [demo](<https://devfeed.tech/tags/demo.md>), [deployment](<https://devfeed.tech/tags/deployment.md>), [documentation](<https://devfeed.tech/tags/documentation.md>), [events](<https://devfeed.tech/tags/events.md>), [helpdesk](<https://devfeed.tech/tags/helpdesk.md>), [knowledge-base](<https://devfeed.tech/tags/knowledge-base.md>), [livestreams](<https://devfeed.tech/tags/livestreams.md>), [mcp](<https://devfeed.tech/tags/mcp.md>), [migration](<https://devfeed.tech/tags/migration.md>), [project-management](<https://devfeed.tech/tags/project-management.md>), [tutorials](<https://devfeed.tech/tags/tutorials.md>), [webinar](<https://devfeed.tech/tags/webinar.md>), [workflows](<https://devfeed.tech/tags/workflows.md>), [youtrack](<https://devfeed.tech/tags/youtrack.md>), [youtrack-server](<https://devfeed.tech/tags/youtrack-server.md>)

### AI overview

JetBrains announces live webinars about migrating from Atlassian products to YouTrack. Sessions cover moving projects, users, and data from Jira, Confluence, and Jira Service Management, with migration demos, deployment and pricing information, customer stories, and regional sessions.

### Source excerpt

Atlassian is discontinuing sales and support for Data Center products. If you're exploring alternatives, join us for a live session on September 30 to see how Jira-to-YouTrack migration works, including a demo and real customer stories. Register for the worldwide English-language webinar, hosted by the YouTrack team, or attend a regional session in Japanese hosted [...]

## Grok Bot vs. OpenClaw: How I replaced my entire agent stack

DevFeed: [Grok Bot vs. OpenClaw: How I replaced my entire agent stack](<https://devfeed.tech/articles/grok-bot-vs-openclaw-how-i-replaced-my-entire-agent-stack-40016.md>)

Original publisher: [Read original article](<https://www.lennysnewsletter.com/p/grok-bot-vs-openclaw-how-i-replaced>)

Author: Claire Vo

Published: 2026-09-02T12:03:39Z

Content type: comparison

Language: en

Sources: [Lenny's Newsletter](<https://devfeed.tech/sources/lenny-s-newsletter.md>)

Topics: [OpenClaw](<https://devfeed.tech/topics/openclaw.md>), [multi-agent](<https://devfeed.tech/topics/multi-agent.md>), [Bot](<https://devfeed.tech/topics/bot.md>), [Pull Request](<https://devfeed.tech/topics/pull-request.md>), [soc 2 compliance](<https://devfeed.tech/topics/soc-2-compliance.md>), [Monitoring](<https://devfeed.tech/topics/monitoring.md>), [Support](<https://devfeed.tech/topics/support.md>), [Slack](<https://devfeed.tech/topics/slack.md>)

Tags: [agents](<https://devfeed.tech/tags/agents.md>), [bots](<https://devfeed.tech/tags/bots.md>), [helpdesk](<https://devfeed.tech/tags/helpdesk.md>), [monitoring](<https://devfeed.tech/tags/monitoring.md>), [multi-agent](<https://devfeed.tech/tags/multi-agent.md>), [openclaw](<https://devfeed.tech/tags/openclaw.md>), [rbac](<https://devfeed.tech/tags/rbac.md>), [slack](<https://devfeed.tech/tags/slack.md>), [soc-2-compliance](<https://devfeed.tech/tags/soc-2-compliance.md>)

### AI overview

A podcast episode compares Grok Bot with OpenClaw and explains why the host migrated a multi-agent setup to Grok Bot. It covers bots for inboxes, Slack, PR management, SOC 2 monitoring, customer support, family tasks, and personal activities, along with the migration process.

### Source excerpt

Watch now | 🎙 I've been running Grok Bot for several weeks, and I've killed every OpenClaw I had. Here are the nine bots doing real work across my inbox, my kids' school pickups, my PR queue, and my wardrobe

## Fin extends Service Agent support to HubSpot and Freshworks

DevFeed: [Fin extends Service Agent support to HubSpot and Freshworks](<https://devfeed.tech/articles/extending-fin-as-the-most-open-agent-platform-9346.md>)

Original publisher: [Read original article](<https://www.intercom.com/blog/extending-fin-as-the-most-open-agent-platform/>)

Author: Paul Adams

Published: 2026-06-09T16:45:42Z

Content type: release

Language: en

Sources: [The Intercom Blog](<https://devfeed.tech/sources/the-intercom-blog.md>)

Topics: [hubspot](<https://devfeed.tech/topics/hubspot.md>), [Support](<https://devfeed.tech/topics/support.md>)

Tags: [agent](<https://devfeed.tech/tags/agent.md>), [apis](<https://devfeed.tech/tags/apis.md>), [cli](<https://devfeed.tech/tags/cli.md>), [customer-experience](<https://devfeed.tech/tags/customer-experience.md>), [docs](<https://devfeed.tech/tags/docs.md>), [fin](<https://devfeed.tech/tags/fin.md>), [fin-for-freshdesk](<https://devfeed.tech/tags/fin-for-freshdesk.md>), [fin-for-hubspot](<https://devfeed.tech/tags/fin-for-hubspot.md>), [helpdesk](<https://devfeed.tech/tags/helpdesk.md>), [hubspot](<https://devfeed.tech/tags/hubspot.md>), [integrations](<https://devfeed.tech/tags/integrations.md>), [mcps](<https://devfeed.tech/tags/mcps.md>), [news-updates](<https://devfeed.tech/tags/news-updates.md>), [platform](<https://devfeed.tech/tags/platform.md>)

### AI overview

Intercom announces that Fin can operate as a Service Agent on top of HubSpot and Freshworks, allowing customers to integrate it without migrating from their existing helpdesk. The article also describes Fin's open-platform approach, including APIs, MCPs, CLI access, and public documentation.

### Source excerpt

Fin can be used as a Service Agent on top of HubSpot and Freshworks, meaning you can use the world's best Agent without migrating off your helpdesk.

## This month in security with Tony Anscombe - April 2026 edition

DevFeed: [This month in security with Tony Anscombe - April 2026 edition](<https://devfeed.tech/articles/this-month-in-security-with-tony-anscombe-april-2026-edition-8416.md>)

Original publisher: [Read original article](<https://www.welivesecurity.com/en/videos/month-security-tony-anscombe-april-2026/>)

Author: Editor

Published: 2026-04-30T09:00:00Z

Content type: news

Language: en

Sources: [WeLiveSecurity](<https://devfeed.tech/sources/welivesecurity.md>)

Topics: [spoofing](<https://devfeed.tech/topics/spoofing.md>)

Tags: [attacks](<https://devfeed.tech/tags/attacks.md>), [critical-infrastructure](<https://devfeed.tech/tags/critical-infrastructure.md>), [cybersecurity](<https://devfeed.tech/tags/cybersecurity.md>), [helpdesk](<https://devfeed.tech/tags/helpdesk.md>), [iran](<https://devfeed.tech/tags/iran.md>), [microsoft](<https://devfeed.tech/tags/microsoft.md>), [microsoft-teams](<https://devfeed.tech/tags/microsoft-teams.md>), [scams](<https://devfeed.tech/tags/scams.md>), [security](<https://devfeed.tech/tags/security.md>), [us](<https://devfeed.tech/tags/us.md>), [video](<https://devfeed.tech/tags/video.md>)

### AI overview

A monthly video security roundup covers Microsoft Teams helpdesk impersonation scams, Iran-linked targeting of Rockwell PLCs at U.S. critical-infrastructure organizations, and FBI figures on cyber-enabled crime.

### Source excerpt

Warnings about helpdesk impersonation scams and Iran-linked hackers targeting critical sectors in the US, plus the most damaging scams of 2025 - here's some of what made the headlines this month