# How We Create Impact

Published articles for How We Create Impact.

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## How Slack uses Customer Love Sprints to improve product details

DevFeed: [How Slack uses Customer Love Sprints to improve product details](<https://devfeed.tech/articles/sweating-the-small-stuff-9158.md>)

Original publisher: [Read original article](<https://slack.design/articles/sweating-the-small-stuff/>)

Author: lisa

Published: 2022-01-20T17:30:42Z

Content type: opinion

Language: en

Sources: [Slack Design](<https://devfeed.tech/sources/slack-design.md>)

Topics: [User Experience](<https://devfeed.tech/topics/user-experience.md>), [Slack](<https://devfeed.tech/topics/slack.md>), [Software](<https://devfeed.tech/topics/software.md>)

Tags: [customer](<https://devfeed.tech/tags/customer.md>), [how-we-create-impact](<https://devfeed.tech/tags/how-we-create-impact.md>), [improvements](<https://devfeed.tech/tags/improvements.md>), [product](<https://devfeed.tech/tags/product.md>), [slack](<https://devfeed.tech/tags/slack.md>), [user-experience](<https://devfeed.tech/tags/user-experience.md>)

### AI overview

Slack describes Customer Love Sprints, in which teams take two weeks from a scheduled quarter to focus on small product improvements, user experience rough edges, and recurring customer issues that might otherwise be overlooked.

### Source excerpt

How Slack invests in big little details through Customer Love Sprints Most businesses say they love their customers. Slack is no exception! But what does that mean practically? How do we actually express that love? One way is to add big, new features. These are effective, essential, even, when it comes to how enterprise software [...] The post Sweating the small stuff appeared first on Slack Design.