# Interaction Design Published articles for Interaction Design. This is one page of public article previews, not the complete archive. Follow Next page to continue. Summaries are not the original full articles. ## Expert Evaluation: Identify Problems Before You Recruit Users DevFeed: [Expert Evaluation: Identify Problems Before You Recruit Users]() Original publisher: [Read original article]() Author: William Hudson Published: 2026-09-03T00:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [Usability](), [User experience (UX)](), [User interface design](), [Interaction Design](), [benchmarking](), [Artificial Intelligence]() Tags: [ai](), [benchmarking](), [cost](), [evaluation](), [interaction-design](), [testing](), [usability](), [ux]() ### AI overview This article explains expert, or heuristic, evaluation as a cost-effective way to identify usability problems before recruiting users. It describes using structured guidelines such as Nielsen's heuristics, extending the method to benchmarking, and treating AI-generated critiques as preliminary input that requires expert review. ### Source excerpt Before you have a single real user in a testing session, you can already find a significant proportion of the usability problems in a design. Expert evaluation, also known as heuristic evaluation, is one of the most cost-effective methods available to UX practitioners. It requires no recruitment, facilities, or scheduling. What it does require is expertise, judgment, and a structured set of guidelines to work from.Here we show how expert evaluation works, walk through Nielsen's widely used set of 10 heuristics, and explain how the same principles can be extended to benchmarking: a more formal process of scoring designs against detailed criteria and comparing performance across sites or over... ## The Custodial Era of UX: Cleaning Up After AI DevFeed: [The Custodial Era of UX: Cleaning Up After AI]() Original publisher: [Read original article]() Author: Anna Kaley, Raluca Budiu Published: 2026-08-28T17:00:00Z Content type: article Language: en Sources: [NN/g latest articles and announcements]() Topics: [User experience (UX)](), [Artificial Intelligence](), [Usability](), [Accessibility](), [Information Architecture](), [User interface design]() Tags: [accessibility](), [ai](), [article](), [cognitive-load](), [complexity](), [information-architecture](), [interaction-design](), [mental-models](), [speed](), [usability](), [ux]() ### AI overview AI enables teams to create content, prototypes, code, and working features faster than UX teams can evaluate them, creating UX debt. The article describes UX's role in reviewing AI-generated work, assessing its usefulness and usability, and restoring clarity, accessibility, trust, and coherence. ### Source excerpt AI lets teams build faster than UX can evaluate. UX can adapt by building shared judgment, accelerating evaluation, and guiding AI-generated designs. ## UX Conference November Announced (Nov 9 - Nov 13) DevFeed: [UX Conference November Announced (Nov 9 - Nov 13)]() Original publisher: [Read original article]() Published: 2026-08-24T06:48:00Z Content type: article Language: en Sources: [NN/g latest articles and announcements]() Topics: [User experience (UX)](), [Agile](), [Artificial Intelligence](), [Information Architecture]() Tags: [agile](), [ai](), [best-practices](), [collaboration](), [event](), [information-architecture](), [interaction-design](), [training](), [ux]() ### AI overview An NN/G announcement for November 9-13, 2026 offers up to five live online UX courses covering best practices, AI product strategy, design systems, interaction design, management, Agile, research, and information architecture. Participants can pursue optional UX Certificate specialty recognition. ### Source excerpt Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Courses focused on long-lasting skills for UX professionals. November 9 - 13, 2026. ## How to Ensure a Smooth Design Handoff DevFeed: [How to Ensure a Smooth Design Handoff]() Original publisher: [Read original article]() Author: Kasturika Kasturika Published: 2026-08-19T10:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [User Experience](), [User interface design](), [Usability](), [Accessibility](), [Agile]() Tags: [accessibility](), [agile](), [cc-by-sa](), [collaboration](), [communication](), [design](), [developers](), [interaction-design](), [usability](), [user-experience](), [video]() ### AI overview This article explains how designers and developers can collaborate more effectively during design handoffs. It emphasizes clear communication, mutual understanding of design and development constraints, and shared responsibility for delivering a good user experience, with particular attention to specifications, accessibility, responsive behavior, and agile workflows. ### Source excerpt In your work as a designer, you will find yourself working closely with different stakeholders, and none more common than software engineers or developers, who are responsible for implementing your designs. Designers and developers share a common goal -- to do what's best for the user and for the business. But the day-to-day realities of their collaboration aren't so clear-cut and idyllic. The main reason: miscommunication. Here are some tips to help you maintain smooth relations with "the other side."Communication is the most important skill a designer must have. In fact, every deliverable a designer creates is a form of communication: personas, journey maps, storyboards, sitemaps, user flow... ## How You as a Lone Designer Can Change the World DevFeed: [How You as a Lone Designer Can Change the World]() Original publisher: [Read original article]() Author: Rikke Friis Dam Published: 2026-08-13T14:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [User Experience](), [User experience (UX)]() Tags: [design](), [experience-design](), [interaction-design](), [learn](), [skills](), [user-experience](), [user-experience-design](), [ux](), [ux-design]() ### AI overview This video article explains how lone designers can use their design expertise to address major societal issues. Don Norman recommends joining organizations already working on these issues, gaining authority within an existing company, or joining a legally structured corporation such as a B Corp. ### Source excerpt Has Don Norman convinced you to work on important societal issues? As a lone designer, what can you do? If you are a new designer who has just graduated from design school, an experienced designer, or a designer who would like to shift your company's path toward helping the world, there are ways to make these things happen. In this video, Don shares his wisdom on how you can accomplish it by joining an organization or company that is already working on these issues, by gaining authority in your current company, or by joining a type of corporation--such as a "b-corp" in the US--that is actually set up legally to address some important societal issues. "If you want to work on the major societal... ## Facebook's Design Didn't Evolve--It Regressed DevFeed: [Facebook's Design Didn't Evolve--It Regressed]() Original publisher: [Read original article]() Author: Louise North Published: 2026-07-14T12:19:00Z Content type: opinion Language: en Sources: [Web Designer Depot]() Topics: [User experience (UX)](), [Usability](), [Web]() Tags: [algorithmic-feed](), [cognitive-load](), [design](), [design-consistency](), [design-systems](), [digital-products](), [engagement-vs-usability](), [facebook-ux](), [feature](), [feature-bloat](), [interaction-design](), [interface-design](), [mental-models](), [personalization](), [product-design](), [social-media-ux](), [usability](), [user-control](), [user-experience-design](), [ux](), [ux-case-study](), [ux-regression](), [ux-strategy](), [ux-usability](), [ux-ux-usability]() ### AI overview The article argues that Facebook's design regressed as it replaced a predictable chronological feed with opaque algorithmic ranking and accumulated features that fragmented the experience. It presents predictability, transparency, usability, and user control as essential UX principles. ### Source excerpt Facebook didn't get worse overnight--it optimized itself into confusion. What started as the clearest social experience on the web slowly became a noisy, unpredictable system users no longer fully understand. This is what happens when engagement wins over usability--and it's a warning for every designer building products today. ## Community visions for more human ways to interact with AI-enabled software DevFeed: [Community visions for more human ways to interact with AI-enabled software]() Original publisher: [Read original article]() Author: Jenny Xie Published: 2026-06-24T12:00:00Z Content type: opinion Language: en Sources: [Figma Blog]() Topics: [Interaction Design](), [Artificial Intelligence](), [User interface design]() Tags: [ai](), [design](), [figma](), [future-of-software](), [interaction-design](), [software]() ### AI overview This opinion article presents community ideas about how AI could make software interactions more human and context-aware. Examples include controls that appear only when relevant and tools that combine voice, gestures, and cursor movement to support creative work. ### Source excerpt Our community imagines how AI might bring about more human ways to interact with software. ## Best UX design courses: Top options for beginners and professionals DevFeed: [Best UX design courses: Top options for beginners and professionals]() Original publisher: [Read original article]() Author: Webflow Team Published: 2026-06-20T00:00:00Z Content type: article Language: en Sources: [Webflow Blog]() Topics: [User Experience](), [Learning](), [web design]() Tags: [beginners](), [career](), [certifications](), [courses](), [design](), [fundamentals](), [google](), [guide](), [information-architecture](), [interaction-design](), [prototyping](), [udemy](), [ux]() ### AI overview This guide compares eight UX design courses for beginners and career changers, covering options from Udemy, Google, SuperHi, Envato Tuts+, Designlab, IxDF, Springboard, and General Assembly. It outlines course focus, learning format, and suitability for different goals. ### Source excerpt Explore eight of the best UX design courses that cover fundamentals, career advice, advanced concepts, and resources for learners of all skill levels. ## How Ben McCarthy is bringing Obscura's vision to photo editing DevFeed: [How Ben McCarthy is bringing Obscura's vision to photo editing]() Original publisher: [Read original article]() Author: Ale Cubero Published: 2025-09-01T09:46:00Z Content type: article Language: en Sources: [Sketch Blog]() Topics: [Sketch](), [User interface design](), [Interaction Design](), [iphone](), [Development](), [iOS]() Tags: [app-development](), [apple](), [interaction-design](), [interface-design](), [ios](), [iphone](), [library](), [made-with-sketch](), [product]() ### AI overview An interview with Obscura creator Ben McCarthy about Obscura Studio, a standalone photo editor built entirely in Sketch. McCarthy explains how Apple's Lock Screen Camera extension requirements influenced the app's architecture, and how a filter-tuning tool evolved into a photo-editing product designed around simplicity. ### Source excerpt We spoke with Obscura Studio's creator, Ben McCarthy, to learn how their new app strips photo editing down to the essentials -- and why thoughtful design sometimes means doing less. ## Trust Calibration for AI Software Builders DevFeed: [Trust Calibration for AI Software Builders]() Original publisher: [Read original article]() Published: 2025-08-18T00:00:00Z Content type: article Language: en Sources: [The Fly Blog]() Topics: [Interaction Design](), [Artificial Intelligence](), [cursor](), [Software](), [Code]() Tags: [ai](), [article](), [cdn](), [close-to-users](), [code](), [cursor](), [deploy-app-servers](), [docker](), [elixir](), [fly](), [fly-io](), [heroku-alternative](), [heroku-competitor](), [hosting](), [i](), [interaction-design](), [mental-models](), [networking](), [postgresql-clusters](), [servers](), [software]() ### AI overview The article explains trust calibration for AI software products: aligning users' trust with a system's actual capabilities and limitations. It discusses the risks of over-trust and under-trust, advocates accurate user mental models, and uses Cursor's change highlighting as an example of communicating that model-generated code is a suggestion rather than a command. ### Source excerpt Trust calibration is a concept from the world of human-machine interaction design, one that is super relevant to AI software builders. Trust calibration is the practice of aligning the level of trust that users have in our products with its actual capabilities. If we build things that our users trust too blindly, we risk facilitating dangerous or destructive interactions that can permanently turn users off. If they don't trust our product enough, it will feel useless or less capable than it actually is. So what does trust calibration look like in practice and how do we achieve it? A 2023 study reviewed over 1000 papers on trust and trust calibration in human / automated systems (properly referenced at the end of this article). It holds some pretty eye-opening insights - and some inconvenient truths - for people building AI software. I've tried to extract just the juicy bits below. Limiting Trust Let's begin with a critical point. There is a limit to how deeply we want users to trust our products. Designing for calibrated trust is the goal, not more trust at any cost. Shoddy trust calibration leads to two equally undesirable outcomes: Over-trust causes users to rely on AI systems in situations where they shouldn't (I told my code assistant to fix a bug in prod and went to bed). Under-trust causes users to reject AI assistance even when it would be beneficial, resulting in reduced perception of value and increased user workload. What does calibrated trust look like for your product? It's important to understand that determining this is less about trying to diagram a set of abstract trust parameters and more about helping users develop accurate mental models of your product's capabilities and limitations. In most cases, this requires thinking beyond the trust calibration mechanisms we default to, like confidence scores. For example, Cursor's most prominent trust calibration mechanism is its change suggestion highlighting. The code that the model suggests we change is h ## Personalization Pyramid: A Framework for Designing with User Data DevFeed: [Personalization Pyramid: A Framework for Designing with User Data]() Original publisher: [Read original article]() Author: by Colin Eagan, Jeffrey MacIntyre Published: 2022-12-08T15:00:00Z Content type: article Language: en Sources: [A List Apart: The Full Feed]() Topics: [personalization](), [User experience (UX)](), [data](), [A/B Testing](), [Content Management System]() Tags: [a-b-testing](), [article](), [content](), [content-interaction-design](), [data](), [forms](), [interaction-design](), [personalization](), [privacy](), [ux]() ### AI overview This article introduces the Personalization Pyramid, a designer-centric framework for creating human-centered personalized digital experiences. It organizes personalization programs around data, segmentation, content delivery, touchpoints, campaigns, goals, and broader strategic objectives. ### Source excerpt As a UX professional in today's data-driven landscape, it's increasingly likely that you've been asked to design a personalized digital experience, whether it's a public website, user portal, or native application. Yet while there continues to be no shortage of marketing hype around personalization platforms, we still have very few standardized approaches for implementing personalized UX. That's where we come in. After completing dozens of personalization projects over the past few years, we gave ourselves a goal: could you create a holistic personalization framework specifically for UX practitioners? The Personalization Pyramid is a designer-centric model for standing up human-centered personalization programs, spanning data, segmentation, content delivery, and overall goals. By using this approach, you will be able to understand the core components of a contemporary, UX-driven personalization program (or at the very least know enough to get started). Growing tools for personalization: According to a Dynamic Yield survey, 39% of respondents felt support is available on-demand when a business case is made for it (up 15% from 2020). Source: "The State of Personalization Maturity - Q4 2021" Dynamic Yield conducted its annual maturity survey across roles and sectors in the Americas (AMER), Europe and the Middle East (EMEA), and the Asia-Pacific (APAC) regions. This marks the fourth consecutive year publishing our research, which includes more than 450 responses from individuals in the C-Suite, Marketing, Merchandising, CX, Product, and IT. Getting Started For the sake of this article, we'll assume you're already familiar with the basics of digital personalization. A good overview can be found here: Website Personalization Planning. While UX projects in this area can take on many different forms, they often stem from similar starting points. Common scenarios for starting a personalization project: Your organization or client purchased a content management system (CMS) o ## Announcing Apollo Internships for 2022 DevFeed: [Announcing Apollo Internships for 2022]() Original publisher: [Read original article]() Author: Melanie Marshall Published: 2021-11-17T16:48:37Z Content type: release Language: en Sources: [Apollo Blog]() Topics: [GraphQL](), [Open Source](), [Back end](), [Front end](), [distributed-systems](), [Framework](), [User experience (UX)](), [Data Science](), [Interaction Design](), [Data analysis](), [Product Management]() Tags: [backend](), [company](), [data](), [data-science](), [distributed-systems](), [frontend](), [graphql](), [interaction-design](), [internship](), [internships](), [libraries](), [life-at-apollo](), [open-source](), [ux]() ### AI overview Apollo GraphQL announces its 2022 internship program, expanding opportunities across engineering, design, product management, and sales. Engineering roles include full-stack, frontend, backend, distributed systems, libraries and frameworks, operations, and data science. ### Source excerpt Apollo GraphQL is busy! With millions of downloads of our open source product every week, customers like Walmart, Peloton, and Netflix (just to name a few), and our recent $1.5 billion valuation, this is an exciting time to be working at Apollo. If you are looking for a 2022 internship at a company tackling interesting projects and building the future of GraphQL technology, you want to be at Apollo. ## How to Sell UX Research with Two Simple Questions DevFeed: [How to Sell UX Research with Two Simple Questions]() Original publisher: [Read original article]() Author: by Sophia V. Prater Published: 2021-10-21T14:00:00Z Content type: article Language: en Sources: [A List Apart: The Full Feed]() Topics: [User experience (UX)](), [Interaction Design](), [User interface design]() Tags: [article](), [design](), [interaction-design](), [user-experience](), [user-experience-user-research](), [user-research](), [ux]() ### AI overview This article explains how to use two questions--what the objects are and how they relate--to help stakeholders recognize risky assumptions, hidden complexity, and the need for UX research. It presents ORCA, an iterative methodology for turning research into a structural foundation for object-oriented UX, screen design, and interaction design. ### Source excerpt Do you find yourself designing screens with only a vague idea of how the things on the screen relate to the things elsewhere in the system? Do you leave stakeholder meetings with unclear directives that often seem to contradict previous conversations? You know a better understanding of user needs would help the team get clear on what you are actually trying to accomplish, but time and budget for research is tight. When it comes to asking for more direct contact with your users, you might feel like poor Oliver Twist, timidly asking, "Please, sir, I want some more." Here's the trick. You need to get stakeholders themselves to identify high-risk assumptions and hidden complexity, so that they become just as motivated as you to get answers from users. Basically, you need to make them think it's their idea. In this article, I'll show you how to collaboratively expose misalignment and gaps in the team's shared understanding by bringing the team together around two simple questions: What are the objects? What are the relationships between those objects? A gauntlet between research and screen design These two questions align to the first two steps of the ORCA process, which might become your new best friend when it comes to reducing guesswork. Wait, what's ORCA?! Glad you asked. ORCA stands for Objects, Relationships, CTAs, and Attributes, and it outlines a process for creating solid object-oriented user experiences. Object-oriented UX is my design philosophy. ORCA is an iterative methodology for synthesizing user research into an elegant structural foundation to support screen and interaction design. OOUX and ORCA have made my work as a UX designer more collaborative, effective, efficient, fun, strategic, and meaningful. The ORCA process has four iterative rounds and a whopping fifteen steps. In each round we get more clarity on our Os, Rs, Cs, and As. The four rounds and fifteen steps of the ORCA process. In the OOUX world, we love color-coding. Blue is reserved for objec ## FINN wins Universal Design Award DevFeed: [FINN wins Universal Design Award]() Original publisher: [Read original article]() Author: Lotte Johansen Published: 2017-10-30T11:19:07Z Content type: article Language: en Sources: [Finn.no]() Topics: [Accessibility](), [User interface design](), [Mobile](), [Web]() Tags: [accessibility](), [icons](), [images](), [interaction-design](), [mobile](), [screen](), [web]() ### AI overview FINN.no received the DOGA Innovation Award for Universal Design in the Interaction Design and Digital Solutions category. The article describes the accessibility work behind its web solution and mobile app, including user testing, intuitive design, and adaptations for screen readers. ### Source excerpt Family and Equality Minister Solveig Horne handed out the award to FINN employees from the Accessibility Team, Product, Innovation and Technology. From left: Maiken Solberg Olsen, Solveig Horne, Lotte Johansen, Tor-Martin Storsletten, Karina Birkeland Lome, Ingrid Vestby Fredriksen, David Håsäther, Nicolai Høge and John Arne Bjerknes (Jury leader). By removing obstacles and involving users, FINN.no has created a service that allows everyone to participate in important social functions. On October 17th we received the DOGA Innovation Award for Universal Design in the Interaction Design and Digital Solutions category. Developers and designers run the grassroots work with accessibility at FINN.no. It started in 2014 when a new accessibility legislation was introduced in Norway. Since then the grassroots group has worked to make accessibility known to everyone who develops FINN.no. Sometimes the work gets hard, and it is extra encouraging to receive such an award. It helps us to show how important it is that we make our services available to everyone. FINN.no has received the award for its web solution and corresponding mobile app. House and Work for Everyone It is a major responsibility being the country's largest digital marketplace. If you do not have access to, for example, the job or real estate market on FINN.no, your opportunities are limited to participate in the community. FINN.no is used by virtually everyone in Norway. Therefore, it is important that people can find a house to live in, a job to go to, trips, or other items they may need, regardless of any disabilities. Through user tests we have learned that where people with disabilities are struggling, others also tend to struggle. By removing obstacles, the solutions become better for everyone. Images and icons are widely used in our online solution. Designs and texts are made to be as intuitive as possible, among other things by using self-completing text. The FINN.no app is adapted for use by screen read