# Service-Level Agreements

Published articles for Service-Level Agreements.

This is one page of public article previews, not the complete archive. Follow Next page to continue. Summaries are not the original full articles.

## Choosing Good SLIs

DevFeed: [Choosing Good SLIs](<https://devfeed.tech/articles/choosing-good-slis-22991.md>)

Original publisher: [Read original article](<https://bravenewgeek.com/choosing-good-slis/>)

Published: 2024-02-19T21:11:17Z

Content type: opinion

Language: en

Sources: [Brave New Geek](<https://devfeed.tech/sources/brave-new-geek.md>)

Topics: [Cloud](<https://devfeed.tech/topics/cloud.md>), [monitor](<https://devfeed.tech/topics/monitor.md>), [on-prem](<https://devfeed.tech/topics/on-prem.md>), [autoscaling](<https://devfeed.tech/topics/autoscaling.md>), [systems](<https://devfeed.tech/topics/systems.md>)

Tags: [autoscaling](<https://devfeed.tech/tags/autoscaling.md>), [cloud](<https://devfeed.tech/tags/cloud.md>), [devops](<https://devfeed.tech/tags/devops.md>), [garbage-collection](<https://devfeed.tech/tags/garbage-collection.md>), [kubernetes](<https://devfeed.tech/tags/kubernetes.md>), [latency](<https://devfeed.tech/tags/latency.md>), [memory-leak](<https://devfeed.tech/tags/memory-leak.md>), [monitor](<https://devfeed.tech/tags/monitor.md>), [monitoring](<https://devfeed.tech/tags/monitoring.md>), [on-prem](<https://devfeed.tech/tags/on-prem.md>), [ops](<https://devfeed.tech/tags/ops.md>), [service-level-agreements](<https://devfeed.tech/tags/service-level-agreements.md>), [software-engineering](<https://devfeed.tech/tags/software-engineering.md>), [sre](<https://devfeed.tech/tags/sre.md>)

### AI overview

The article explains why organizations moving from on-premises environments to the cloud should reevaluate their Service Level Indicators (SLIs). It argues that resource-focused metrics and operational patterns from data centers may be less useful in cloud environments, where autoscaling, autohealing, ephemeral instances, and different infrastructure characteristics can obscure application issues.

### Source excerpt

Transitioning from an on-prem environment to a cloud environment involves a lot of major shifts for organizations. One of those shifts is often around how we monitor the overall health of systems. The typical way to measure things like the availability, reliability, and performance of systems is with SLIs or Service Level Indicators. SLIs are a valuable tool both on-prem and in the cloud, but when it comes to the latter, I often see organizations carrying over some operational anti-patterns from their data center environment.