# User experience (UX) User experience (UX) is the discipline of designing and evaluating how people interact with products, systems, and services, including usability, accessibility, information architecture, and interaction design. This is one page of public article previews, not the complete archive. Follow Next page to continue. Summaries are not the original full articles. ## Muse review: The personal AI agent that gets consumer UX right DevFeed: [Muse review: The personal AI agent that gets consumer UX right]() Original publisher: [Read original article]() Author: Claire Vo Published: 2026-09-16T12:02:14Z Content type: opinion Language: en Sources: [Lenny's Newsletter]() Topics: [AI Agent](), [User experience (UX)](), [Meta](), [browser](), [pdf](), [codex]() Tags: [agent](), [ai](), [ai-agent](), [browser](), [codex](), [comparison](), [meta](), [muse](), [pdf](), [product-design](), [ux]() ### AI overview This review tests Meta's Muse personal AI agent through onboarding, calendar management, goal setting, document generation, and browser-based shopping. It finds strong consumer UX, permission handling, activity-feed design, and avatar design, while browser shopping performance is mixed. ### Source excerpt Watch now (38 mins) | 🎙 I gave Meta's Muse my calendar, my email, and my kids' chaotic schedule, and it produced a one-shot family PDF more beautiful than anything I've ever made with Claude or Codex ## Apple's Foldable iPhone Interface Raises Accessibility Questions for Left-Handed Users DevFeed: [Apple's Foldable iPhone Interface Raises Accessibility Questions for Left-Handed Users]() Original publisher: [Read original article]() Author: Noah Davis Published: 2026-09-15T14:30:00Z Content type: opinion Language: en Sources: [Web Designer Depot]() Topics: [User experience (UX)](), [Responsive Design](), [User interface design]() Tags: [apple](), [interface](), [iphone-duo](), [responsive-design](), [ui](), [ux](), [ux-usability]() ### AI overview The article examines how Apple's foldable iPhone Duo moves controls into a vertical side bar on its larger display. It argues that adaptive interface design should account for the person using the device, including whether the layout is comfortable for left-handed users, while noting that a usability problem has not been proven because the phone has not yet reached customers. ### Source excerpt Apple moved key controls to the side of its new foldable iPhone to make them easier to reach -- but easier for whom? The decision raises a surprisingly big UX question that every web and interface designer should be thinking about. ## Raspberry Pi Desktop Overhauled On Raspberry Pi OS, Adds Icon Dock DevFeed: [Raspberry Pi Desktop Overhauled On Raspberry Pi OS, Adds Icon Dock]() Original publisher: [Read original article]() Author: Michael Larabel Published: 2026-09-15T10:14:58Z Content type: news Language: en Sources: [Phoronix]() Topics: [Raspberry Pi](), [ui](), [User experience (UX)](), [App]() Tags: [customization](), [desktop](), [desktop-linux](), [features](), [linux-benchmarking](), [linux-hardware-benchmarks](), [linux-hardware-reviews](), [linux-how-to](), [linux-performance](), [linux-server-benchmarks](), [open-source-graphics](), [phoronix](), [phoronix-test-suite](), [raspberry-pi](), [raspberry-pi-os](), [screen](), [ubuntu-benchmarks](), [ubuntu-hardware](), [ui-ux]() ### AI overview Raspberry Pi Desktop has received a substantial UI and UX overhaul in the latest Raspberry Pi OS image and package updates. The changes include a default icon dock, a graphical application launcher, a new task list, additional customization options, and an improved screenshot experience. ### Source excerpt The Raspberry Pi Desktop on Raspberry Pi OS has seen a major overhaul to better modernize the desktop computing experience on the ARM64 single board computers... ## B2B Medical & Pharma UX Benchmark: 3,400+ Performance Scores and 2,600+ Best Practice Examples DevFeed: [B2B Medical & Pharma UX Benchmark: 3,400+ Performance Scores and 2,600+ Best Practice Examples]() Original publisher: [Read original article]() Author: Anders Nielsen Published: 2026-09-15T09:30:00Z Content type: article Language: en Sources: [Baymard Institute]() Topics: [User experience (UX)](), [Testing](), [web applications](), [Mobile]() Tags: [b2b](), [benchmark](), [desktop](), [ecommerce](), [mobile](), [performance](), [research](), [testing](), [ux]() ### AI overview Baymard reports on a UX benchmark covering 10 B2B Medical & Pharma ecommerce sites, assessed across more than 400 research-based UX parameters. The sites ranged from poor to mediocre overall, with recurring issues in product information, pricing, search, and collaborative cart workflows. ### Source excerpt (Note: Unfortunately, e-mail and RSS don't support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.) At Baymard, we've just released a new UX benchmark with 10 "B2B Medical & Pharma" UX case studies. This follows from our large-scale user testing and adds to our existing ecommerce UX benchmark. In this article, we give you a snapshot of the overall UX performance. 10 B2B Medical & Pharma UX Case Studies and the Overall Performance AbCam mediocre B2B Medical & Pharma 40 page designs: desktop, mobile Waters mediocre B2B Medical & Pharma 38 page designs: desktop, mobile Allegro Medical mediocre B2B Medical & Pharma 41 page designs: desktop, mobile Medline mediocre B2B Medical & Pharma 25 page designs: desktop, mobile Cole-Parmer mediocre B2B Medical & Pharma 50 page designs: desktop, mobile Mckesson poor B2B Medical & Pharma 22 page designs: desktop, mobile Thermo Fisher poor B2B Medical & Pharma 42 page designs: desktop, mobile Henry Schein poor B2B Medical & Pharma 38 page designs: desktop, mobile Bound Tree Medical poor B2B Medical & Pharma 41 page designs: desktop, mobile Sigma Aldrich poor B2B Medical & Pharma 41 page designs: desktop, mobile YourSite.com? Want to know how your site performs? Get Premium access to review your own site or have it audited by Baymard researchers. These are the 10 in-depth B2B Medical & Pharma UX case studies. The 10 sites have been manually assessed across 400+ research-based UX parameters relevant to B2B Medical & Pharma, resulting in 3,400+ weighted UX performance scores and 2,600+ best practice examples from these desktop and mobile sites. Each of the 3,400+ UX performance scores from the 10 B2B Medical & Pharma case studies is summarized in the interactive scatterplot below -- showing you how they perform collectively and individually: {{ scatterplot-graph: size=big + habitat=public + base-sites=collection:medical-pharma + view-structure-id=gemini-st ## The Death of the Static UI: Building Context-Aware Mobile Apps in 2026 DevFeed: [The Death of the Static UI: Building Context-Aware Mobile Apps in 2026]() Original publisher: [Read original article]() Author: Rudraksh Shukla Published: 2026-09-14T17:02:27Z Content type: tutorial Language: en Sources: [Flutter Community - Medium]() Topics: [Mobile](), [ui](), [User experience (UX)](), [personalization](), [Flutter](), [real-time]() Tags: [agentic-ai](), [artificial-intelligence](), [dark-mode](), [flutter](), [machine-learning](), [mobile](), [mobile-development](), [personalization](), [real-time](), [recommendations](), [ui](), [ux]() ### AI overview This developer article argues that mobile interfaces are evolving from fixed layouts into context-aware surfaces that adapt navigation, touch targets, color, density, and surfaced actions using on-device signals. It discusses motion, location, time, usage history, and device or network state, with Flutter examples and references to patterns associated with Spotify and Netflix. ### Source excerpt Every app you've ever shipped made the same quiet assumption: the interface is a fixed thing. You design a screen, you lay out the widgets, and every user sees the same arrangement in the same order -- a 22-year-old on a commuter train at 8am and a 60-year-old at home on a Sunday get pixel-identical layouts. For thirty years that was simply what a UI was. That assumption is dying. In 2026 the leading mobile apps treat the interface as a live surface that reshapes itself in real time -- reordering navigation, resizing touch targets, shifting color and density, surfacing the one action you're most likely to want next -- driven by on-device signals about who you are, where you are, and what you're doing right now. The static screen is becoming the exception, not the default. Here's what's actually driving it, what it takes to build, and what it looks like in code -- with Flutter examples throughout. From static layout to living surface The old personalization playbook was recommendation, not adaptation. Netflix reordered a content row; Spotify built you a playlist. The chrome around those recommendations -- the navigation, the layout, the visual system -- stayed frozen. Context-aware UX pushes personalization down into the interface itself. Concretely, an adaptive UI reacts to signals like these: Motion and activity -- accelerometer and gyroscope tell you the user is walking, driving, or still. A UI can enlarge touch targets and simplify layout when it detects movement, cutting mis-taps. Location and environment -- outdoors in bright light, boost contrast and switch to a high-legibility mode; on a known Wi-Fi network at home, load richer media. Time and calendar -- automatic dark mode at night, a leaving-for-a-meeting layout when the next calendar event is 15 minutes out. Usage history -- promote the three features this user actually touches, demote the ones they never open. A finance app foregrounds transfer for a power user and check balance for a casual one. Device and networ ## AI Can Help Write an Article, but It Can't Stand Behind It DevFeed: [AI Can Help Write an Article, but It Can't Stand Behind It]() Original publisher: [Read original article]() Author: Raluca Budiu Published: 2026-09-11T17:00:00Z Content type: article Language: en Sources: [NN/g latest articles and announcements]() Topics: [Artificial Intelligence](), [Generative AI](), [User experience (UX)](), [Microsoft]() Tags: [ai](), [ai-authored](), [ai-content](), [ai-editing](), [ai-writing](), [article](), [copilot](), [genai](), [generative-ai](), [microsoft](), [ux](), [writing]() ### AI overview The article explains that NN/G uses AI during its editorial process for writing clarity, formatting, and critique, while humans retain editorial judgment and responsibility for published content. It describes a rigorous review cycle involving topic selection, multiple revisions, and checks for logical coherence, UX accuracy, and copy. AI tools such as Copilot in Microsoft Word and Grammarly help make writing more concise and clear, especially for authors who are not professional writers or speak English as a second language. ### Source excerpt NN/G uses AI for clarity, formatting, and critique, but humans retain editorial judgment and responsibility for every article. ## Expert Evaluation: Identify Problems Before You Recruit Users DevFeed: [Expert Evaluation: Identify Problems Before You Recruit Users]() Original publisher: [Read original article]() Author: William Hudson Published: 2026-09-03T00:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [Usability](), [User experience (UX)](), [User interface design](), [Interaction Design](), [benchmarking](), [Artificial Intelligence]() Tags: [ai](), [benchmarking](), [cost](), [evaluation](), [interaction-design](), [testing](), [usability](), [ux]() ### AI overview This article explains expert, or heuristic, evaluation as a cost-effective way to identify usability problems before recruiting users. It describes using structured guidelines such as Nielsen's heuristics, extending the method to benchmarking, and treating AI-generated critiques as preliminary input that requires expert review. ### Source excerpt Before you have a single real user in a testing session, you can already find a significant proportion of the usability problems in a design. Expert evaluation, also known as heuristic evaluation, is one of the most cost-effective methods available to UX practitioners. It requires no recruitment, facilities, or scheduling. What it does require is expertise, judgment, and a structured set of guidelines to work from.Here we show how expert evaluation works, walk through Nielsen's widely used set of 10 heuristics, and explain how the same principles can be extended to benchmarking: a more formal process of scoring designs against detailed criteria and comparing performance across sites or over... ## The Custodial Era of UX: Cleaning Up After AI DevFeed: [The Custodial Era of UX: Cleaning Up After AI]() Original publisher: [Read original article]() Author: Anna Kaley, Raluca Budiu Published: 2026-08-28T17:00:00Z Content type: article Language: en Sources: [NN/g latest articles and announcements]() Topics: [User experience (UX)](), [Artificial Intelligence](), [Usability](), [Accessibility](), [Information Architecture](), [User interface design]() Tags: [accessibility](), [ai](), [article](), [cognitive-load](), [complexity](), [information-architecture](), [interaction-design](), [mental-models](), [speed](), [usability](), [ux]() ### AI overview AI enables teams to create content, prototypes, code, and working features faster than UX teams can evaluate them, creating UX debt. The article describes UX's role in reviewing AI-generated work, assessing its usefulness and usability, and restoring clarity, accessibility, trust, and coherence. ### Source excerpt AI lets teams build faster than UX can evaluate. UX can adapt by building shared judgment, accelerating evaluation, and guiding AI-generated designs. ## Why Smart Professionals Use Personas to Get Ahead (And You Should Too) DevFeed: [Why Smart Professionals Use Personas to Get Ahead (And You Should Too)]() Original publisher: [Read original article]() Author: James Newhook Published: 2026-08-27T05:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [User experience (UX)](), [User Experience]() Tags: [career](), [healthcare](), [user-experience](), [ux](), [ux-design]() ### AI overview The article explains how user personas help professionals turn research into specific, human-centered representations of users. It presents personas as a practical UX design tool for creating focused products, services, and experiences, improving understanding of customer needs, and aligning teams. ### Source excerpt Imagine your next product launch soaring beyond expectations. Your customers raving about experiences crafted just for them. Your ideas finally connecting with the people who matter most. This isn't wishful thinking--it's what happens when you master personas, user experience (UX) design's secret weapon. Whether you're an executive tired of guessing what customers want, a healthcare administrator struggling with patient satisfaction, or an entrepreneur desperate to stand out, personas give you the power to stop designing for everyone (and pleasing no one). Instead, you'll create laser-focused solutions that make people feel understood and transform your career from constantly guessing to conf... ## Rethinking Data Visualisation: A UX Approach To Dashboards That Actually Drives Decisions DevFeed: [Rethinking Data Visualisation: A UX Approach To Dashboards That Actually Drives Decisions]() Original publisher: [Read original article]() Author: hello@smashingmagazine.com (Meriem Benhabiles) Published: 2026-08-26T13:00:00Z Content type: article Language: en Sources: [Articles on Smashing Magazine -- For Web Designers And Developers]() Topics: [dashboards](), [User experience (UX)](), [data](), [datasets]() Tags: [dashboards](), [data](), [data-visualization](), [design](), [insights](), [ux]() ### AI overview This article argues that effective dashboards require UX thinking, not just available data. It explains how designing for a specific audience, question, and intended decision can turn charts into functional tools for insight and action. Examples including Anscombe's datasets show how visualisation can reveal patterns and communicate meaning that raw numbers conceal. ### Source excerpt Data visualisation sits at the intersection of two disciplines that rarely talk to each other: data and design. Meriem Benhabiles explores what changes when you bring structured UX thinking to dashboards and data presentations, from the questions you ask before opening any tool to the decisions that determine whether an insight actually lands. ## From Concept to Restaurant Pilot in Under a Year DevFeed: [From Concept to Restaurant Pilot in Under a Year]() Original publisher: [Read original article]() Author: Global Technology Published: 2026-08-25T17:13:54Z Content type: article Language: en Sources: [McDonald's Technical Blog - Medium]() Topics: [User experience (UX)](), [User interface design](), [Usability](), [Front end](), [Testing]() Tags: [collaboration](), [digital-transformation](), [frontend](), [innovation](), [product-development](), [prototyping](), [testing](), [usability](), [user-research](), [ux](), [ux-design]() ### AI overview The article describes how McDonald's used user research, rapid prototyping, cross-functional collaboration, and real-world testing to develop Sesame UX and move it from concept to a live restaurant pilot in under a year. The work addressed crew needs, operational complexity, and business priorities for the company's global POS system. ### Source excerpt How McDonald's combined user research, rapid prototyping, and cross-functional collaboration to bring Sesame UX from idea to reality. by: Ryan Bush, Sr Manager, UX Design & Kartik Patel, Software Engineer II Quick Bytes Bringing a new Point-of-Sale (POS) experience to life at McDonald's scale required balancing crew needs, operational complexity, and business priorities Research, prototyping, and real-world testing showed a new approach could improve speed, accuracy, and usability for crew members Sesame UX moved from concept to a live restaurant pilot in under a year, demonstrating measurable improvements and a new approach to innovation at scale Creating meaningful change at the scale of McDonald's means navigating deeply entrenched operational practices, specialized technology, and market-specific requirements. Any new idea must not only solve a meaningful problem but also demonstrate value that resonates across a broad and diverse set of stakeholders. Driving transformative innovation in an organization at this scale requires building shared alignment around the root problem, the opportunity it presents, and the value a proposed solution can create. It also requires using cost-efficient methods to prove to stakeholders the undeniable value of the change, along with a team of determined individuals who can get creative and who aren't deterred by obstacles or setbacks. McDonald's global Point-of-Sale (POS) system, Sesame, is actively used by over one million crew members worldwide. Markets, Owner/Operators, and managers have invested significant time and resources in training crew members to use the system, and thousands of crew members have mastered the POS experience. With this level of scale and investment, how could an organization evolve the frontend POS experience while building on the strengths of an already proven platform? How could the benefits outweigh the cost of the change? Building on a foundation used by millions The Sesame platform has evolved over ## The Infinite Scroll Was a Design Crime. Now Meta is Paying for It. DevFeed: [The Infinite Scroll Was a Design Crime. Now Meta is Paying for It.]() Original publisher: [Read original article]() Author: Simon Sterne Published: 2026-08-25T11:30:00Z Content type: opinion Language: en Sources: [Web Designer Depot]() Topics: [web design](), [User experience (UX)](), [Usability](), [Front end](), [Web Development](), [Web](), [Document Object Model (DOM)](), [Software Engineering](), [browser](), [browsers](), [CSS]() Tags: [addictive-design](), [behavioral-design](), [browser](), [browsers](), [css](), [dark-patterns](), [design](), [design-ethics](), [digital-detox](), [digital-wellness](), [dopamine-loops](), [ethical-design](), [front-end-development](), [infinite-scroll](), [meta](), [meta-lawsuit](), [meta-trial](), [social-media-lawsuit](), [software](), [tech](), [tech-ethics](), [tech-industry](), [tech-news](), [ui-ux](), [usability](), [user-experience](), [ux](), [ux-design](), [ux-usability](), [web-design](), [web-development]() ### AI overview The article argues that infinite scroll prioritized addictive engagement and advertising over usability, accessibility of stopping cues, and front-end integrity. It discusses legal scrutiny of Meta's Instagram and Facebook feeds, performance and state-management problems, and calls on web professionals to abandon the pattern. ### Source excerpt The infinite scroll was never a UX feature--it was a slot machine disguised as code. Now, as Meta faces a historic trial over algorithmic addiction, web designers must finally confront the ugly truth: we sacrificed basic usability and human willpower just to keep users trapped in a bottomless pit. ## New Insurance UX Research: 3 Key Takeaways DevFeed: [New Insurance UX Research: 3 Key Takeaways]() Original publisher: [Read original article]() Author: Mark Crowley Published: 2026-08-25T08:30:00Z Content type: article Language: en Sources: [Baymard Institute]() Topics: [User experience (UX)](), [Usability](), [Benchmark]() Tags: [article](), [benchmark](), [launch](), [research](), [usability](), [ux]() ### AI overview Baymard announces qualitative Insurance UX research based on 4,700+ hours of research and usability testing across 20 US and UK insurance sites. The study identified more than 1,700 medium-to-severe usability issues and produced over 190 guidelines. It highlights users' difficulties with unfamiliar insurance concepts, friction-filled quote flows, and trust in insurance brands. ### Source excerpt (Note: Unfortunately, e-mail and RSS don't support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.) Key Takeaways Baymard has new qualitative UX research on Insurance UX The research uncovered UX issues and identified UX solutions specific to Insurance users and sites At a high level, Insurance users struggle with unfamiliar concepts, friction-filled quote flows, and brand trust Key Stats 4,700+ hours usability testing, analyzing, and researching the UX of Insurance sites 220 qualitative participant/site usability test sessions following the "Think Aloud" protocol 1,700+ medium-to-severe usability issues in testing Today at Baymard, we're announcing the launch of our new Insurance UX research. 8 US and 12 UK Insurance sites were tested, including providers (some of whom are also banks) and aggregators (where test participants could compare Insurance quotes across many providers). The 9 UK Insurance sites tested were Halifax, Aviva, Direct Line, LV/Liverpool Victoria, TSB, Insure and Go, Allianz, Avanti, and Santander, while the 3 aggregators were Compare the Market, MoneySuperMarket, and Go Compare. The 8 US Insurance sites tested were Liberty Mutual, Travelers, Progressive, GEICO, Amica Mutual, Lemonade, Root Insurance, and Allstate. This primary research is supplemented by our ecommerce UX benchmark, which includes AXA UK, Generali, "Progressive", "Liberty Mutual", "Travellers", "Allstate", and State Farm. During testing, the participants encountered 1,700+ medium-to-severe usability issues as they attempted to use Insurance sites to explore options and eventually add coverage. Our analysis of these issues has resulted in 190+ guidelines on Insurance industry UX, available in our research findings. In this article, we'll provide 3 high-level observations on where users on Insurance sites struggle: Understanding unfamiliar Insurance concepts and descriptions Progressing through the I ## AI for Persona Research and Creation: Build Better Profiles in Less Time DevFeed: [AI for Persona Research and Creation: Build Better Profiles in Less Time]() Original publisher: [Read original article]() Author: James Newhook Published: 2026-08-25T05:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [Artificial Intelligence](), [User experience (UX)](), [Large Language Model](), [ChatGPT](), [Prompt Engineering](), [coding](), [data]() Tags: [ai](), [article](), [chatgpt](), [coding](), [data](), [research](), [user-experience](), [ux](), [workflows]() ### AI overview An article about using AI to accelerate user-persona research and creation while preserving human judgment, empathy, intuition, and emotional intelligence. It outlines eight stages where AI can assist, including research ideation, recruitment, planning, transcription, data coding, affinity diagramming, triangulation, and persona generation. ### Source excerpt Personas help you get inside your users' heads--and build things they'll actually value. Now imagine having a tool that makes it all click faster. That's AI. Let it handle the grind while you do what only a human can: feel, connect, and create solutions people truly love. Here are seven ways to make your persona creation faster and smarter, plus a downloadable set of prompts and a bonus tip to take it to the next level.AI is here to stay--and it's changing the way we work. It can speed up workflows, take on the grunt work, and, in some situations, get us better results than we'd be able to alone. In this video, Ioana Teleanu, AI Product Design Leader (ex-Miro, ex-UiPath) and Founder of UX Good... ## Healthcare UX: Design that Saves Lives DevFeed: [Healthcare UX: Design that Saves Lives]() Original publisher: [Read original article]() Author: Laia Tremosa Published: 2026-08-24T16:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [User experience (UX)](), [User interface design](), [Usability](), [Artificial Intelligence](), [Virtual reality]() Tags: [artificial-intelligence](), [design](), [health-tech](), [healthcare](), [ui-design](), [usability](), [ux](), [ux-design]() ### AI overview This article explains why UX design is especially consequential in healthcare, where poorly designed interfaces can contribute to dangerous mistakes. It discusses healthcare products and services, the growth of digital health and telemedicine, and the role of UX/UI design in improving engagement, usability and retention. It also notes how emerging technologies such as virtual reality and artificial intelligence may shape healthcare design. ### Source excerpt UX (user experience) design has the potential to improve people's everyday lives. The stakes are even higher if you work as a UX designer in the healthcare industry. The health-tech sector is among the fastest-growing in the world, with expected revenue of USD 1,305.1 billion in 2030, according to Grand View Research. As a UX designer, you have the opportunity to help define the future of healthcare. Let's look at the role of UX design within the healthcare field, the impact of the COVID-19 pandemic on digital health solutions, the aging population phenomenon, and the pivotal role of design for emerging technologies such as Virtual Reality (VR) and Artificial Intelligence (AI).Most digital h... ## UX Conference November Announced (Nov 9 - Nov 13) DevFeed: [UX Conference November Announced (Nov 9 - Nov 13)]() Original publisher: [Read original article]() Published: 2026-08-24T06:48:00Z Content type: article Language: en Sources: [NN/g latest articles and announcements]() Topics: [User experience (UX)](), [Agile](), [Artificial Intelligence](), [Information Architecture]() Tags: [agile](), [ai](), [best-practices](), [collaboration](), [event](), [information-architecture](), [interaction-design](), [training](), [ux]() ### AI overview An NN/G announcement for November 9-13, 2026 offers up to five live online UX courses covering best practices, AI product strategy, design systems, interaction design, management, Agile, research, and information architecture. Participants can pursue optional UX Certificate specialty recognition. ### Source excerpt Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Courses focused on long-lasting skills for UX professionals. November 9 - 13, 2026. ## Are AI-Generated Synthetic Users Replacing Personas? What UX Designers Need to Know DevFeed: [Are AI-Generated Synthetic Users Replacing Personas? What UX Designers Need to Know]() Original publisher: [Read original article]() Author: James Newhook Published: 2026-08-20T05:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [User experience (UX)](), [Artificial Intelligence](), [Human-AI evaluation](), [Large Language Model]() Tags: [ai](), [chatgpt](), [large-language-model](), [research](), [synthetic](), [ux](), [web]() ### AI overview The article examines whether AI-generated synthetic users can replace research-backed personas in UX design. It argues that personas built from AI training data, web searches, and algorithms tend to produce generic stereotypes rather than accurately represent real users' contexts, pain points, and behaviors. Traditional user research remains necessary for creating trustworthy, user-centered products. ### Source excerpt AI-generated personas sound like a dream: faster insights, lower costs, happier stakeholders. But there's a catch--if you build for fake users, you risk losing the real ones. The choice isn't just about speed. It's about trust, accuracy, and your reputation as a thoughtful, strategic designer. A traditional persona is built on user research. Researchers gain a deep understanding of user needs, motivations, and behaviors and create a one-page summary that gives teams focus and promotes empathy. Conversely, a synthetic user is a persona created entirely by artificial intelligence without any human research. The AI analyzes patterns from its vast training data, performs web searches, and applie... ## The Hidden Cost of Bad UX: How Much Revenue Are You Leaving on the Table? DevFeed: [The Hidden Cost of Bad UX: How Much Revenue Are You Leaving on the Table?]() Original publisher: [Read original article]() Author: Christian Holst Published: 2026-08-19T08:12:00Z Content type: article Language: en Sources: [Baymard Institute]() Topics: [User experience (UX)](), [Usability](), [web applications](), [coding]() Tags: [article](), [best-practices](), [business](), [checkout](), [cost](), [design](), [ecommerce](), [insights](), [leadership](), [metrics](), [product](), [research](), [revenue](), [usability](), [ux]() ### AI overview Baymard presents an Opportunity Sizing Calculator that estimates the revenue recoverable from reducing ecommerce UX friction. It translates user research and usability improvements across areas such as checkout, navigation, and product pages into projections that can support roadmap prioritization, budget decisions, and executive buy-in. ### Source excerpt (Note: Unfortunately, e-mail and RSS don't support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.) How much revenue is your site losing each month because of unnecessary UX friction? If you are like most ecommerce leaders or UX managers, you know that friction points across checkout, product pages, and navigation cause shoppers to abandon. Yet, when competing for roadmap resources or budget approvals, UX research is often categorized as an internal software or subscription expense rather than a top-line revenue driver. Without concrete financial estimates to back up your design priorities, critical usability improvements often get pushed aside. To help you translate UX friction into clear commercial impact, Baymard has developed an Opportunity Sizing Calculator. This tool converts Baymard's actionable user research into quantifiable projections, showing you the exact revenue you can unlock by systematically applying proven UX best practices to your site. Moving from Opinions to Research-Backed Forecasting Prioritizing a product roadmap often turns into a debate of subjective opinions, where the loudest voice in the room or the most senior person's viewpoint takes priority. UX designers and product managers must frequently advocate for critical usability fixes against competing internal requests, relying on qualitative arguments that struggle to secure executive support. Baymard's Opportunity Sizing Calculator bridges the gap between design priorities and executive decision-making, helping you secure buy-in. This means you're better able to: Connect specific usability insights directly to top-line revenue Build an unshakeable business case for leadership Give directors and VPs clear line-of-sight into the ROI of resolving site friction Get your personalized opportunity metrics: Book a short call with our team and find out how much revenue you could recover with better UX. Book a demo ## Create a Winning UX/UI Portfolio: Optimize with AI DevFeed: [Create a Winning UX/UI Portfolio: Optimize with AI]() Original publisher: [Read original article]() Author: Laia Tremosa Published: 2026-08-13T15:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [User experience (UX)](), [Artificial Intelligence](), [personalization](), [Optimization]() Tags: [ai](), [career](), [design](), [efficiency](), [optimization](), [personalization](), [ui](), [ux]() ### AI overview This article explains how artificial intelligence can help designers create a stronger UX/UI portfolio by improving efficiency, personalization, and optimization while supporting career advancement. ### Source excerpt You're a designer. You've got talent, vision, and a lot of potential--and know that, somewhere ahead, you've got an open road on a great employment "highway" to fulfill that potential. But what about putting that portfolio together? You know you need it, but it can feel like an endless traffic jam of obstacles that's keeping you from your highway. You're juggling projects and deadlines--work for others--and you still need to make time to craft a standout portfolio to focus on yourself so you can get up and up and achieve career success. Read on and see how artificial intelligence (AI) can clear some obstacles and transform your portfolio from just a collection of work into a powerful tool for c... ## How You as a Lone Designer Can Change the World DevFeed: [How You as a Lone Designer Can Change the World]() Original publisher: [Read original article]() Author: Rikke Friis Dam Published: 2026-08-13T14:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [User Experience](), [User experience (UX)]() Tags: [design](), [experience-design](), [interaction-design](), [learn](), [skills](), [user-experience](), [user-experience-design](), [ux](), [ux-design]() ### AI overview This video article explains how lone designers can use their design expertise to address major societal issues. Don Norman recommends joining organizations already working on these issues, gaining authority within an existing company, or joining a legally structured corporation such as a B Corp. ### Source excerpt Has Don Norman convinced you to work on important societal issues? As a lone designer, what can you do? If you are a new designer who has just graduated from design school, an experienced designer, or a designer who would like to shift your company's path toward helping the world, there are ways to make these things happen. In this video, Don shares his wisdom on how you can accomplish it by joining an organization or company that is already working on these issues, by gaining authority in your current company, or by joining a type of corporation--such as a "b-corp" in the US--that is actually set up legally to address some important societal issues. "If you want to work on the major societal... ## Food Delivery & Takeout UX Benchmark: 3,100+ Performance Scores and 1,900+ Best Practice Examples DevFeed: [Food Delivery & Takeout UX Benchmark: 3,100+ Performance Scores and 1,900+ Best Practice Examples]() Original publisher: [Read original article]() Author: Anders Nielsen Published: 2026-08-13T08:01:00Z Content type: article Language: en Sources: [Baymard Institute]() Topics: [Benchmark](), [User experience (UX)](), [App](), [web applications]() Tags: [apps](), [article](), [benchmark](), [case-studies](), [customer](), [ecommerce](), [insights](), [mobile](), [performance](), [research](), [retail](), [user-testing](), [ux]() ### AI overview Baymard presents a Food Delivery & Takeout UX benchmark based on eight mobile sites and apps assessed across more than 390 research-based UX parameters. The benchmark reports over 3,100 weighted performance scores and 1,900 best-practice examples, with overall experiences ranging from poor to mediocre. Key weaknesses include repeat ordering, dietary and customization support, category filters, navigation, fulfillment timing, and tipping details. ### Source excerpt (Note: Unfortunately, e-mail and RSS don't support advanced layouts and features. If the graphics in this article look strange, you may want to read the article in your web browser.) At Baymard, we've just released a new UX benchmark with 8 "Food Delivery & Takeout" UX case studies. This follows our large-scale user testing on Food Delivery & Takeout UX and adds to our existing ecommerce UX benchmark. In this article, we give you a snapshot of the overall UX performance. 8 Food Delivery & Takeout UX Case Studies and the Overall Performance Just Eat mediocre Food Delivery & Takeout 49 page designs: mobile, app KFC mediocre Food Delivery & Takeout 48 page designs: mobile, app Uber Eats mediocre Food Delivery & Takeout 54 page designs: mobile, app Domino's Pizza poor Food Delivery & Takeout 34 page designs: mobile, app DoorDash poor Food Delivery & Takeout 48 page designs: mobile, app McDonald's poor Food Delivery & Takeout 39 page designs: mobile, app Deliveroo poor Food Delivery & Takeout 53 page designs: mobile, app Burger King broken Food Delivery & Takeout 41 page designs: mobile, app YourSite.com? Want to know how your site performs? Get Premium access to review your own site or have it audited by Baymard researchers. These are the 8 in-depth Food Delivery & Takeout UX case studies. The 8 mobile sites and apps have been manually assessed across 390+ research-based UX parameters relevant to Food Delivery & Takeout, resulting in 3,100+ weighted UX performance scores and 1,900+ best practice examples from these mobile sites and apps. Each of the 3,100+ UX performance scores from the 8 case studies is summarized in the interactive scatterplot below -- showing you how they perform collectively and individually: {{ scatterplot-graph: size=big + habitat=public + base-sites=collection:online-food-delivery + view-structure-id=gemini-st_l9jw5tjp }} The overall UX performance of the Food Delivery & Takeout sites and apps ranges from "poor" to "mediocre". What is missing is a ## Building Tactile UX: Honoring Intentional Design With Lottie DevFeed: [Building Tactile UX: Honoring Intentional Design With Lottie]() Original publisher: [Read original article]() Author: hello@smashingmagazine.com (Alexey Kopytin) Published: 2026-08-11T10:00:00Z Content type: article Language: en Sources: [Articles on Smashing Magazine -- For Web Designers And Developers]() Topics: [User experience (UX)](), [Front end](), [Web](), [Document Object Model (DOM)](), [real-time](), [math](), [JSON](), [Matter]() Tags: [animation](), [article](), [design](), [developers](), [json](), [real-time](), [ui](), [ux](), [vector](), [web](), [web-interface]() ### AI overview This article explains how Isadora Agency built Stress Release, a tactile digital stress-relief squeeze toy, using intentional Lottie animations, DOM events, and distance-based math instead of a physics engine. It focuses on deterministic, frame-accurate animation control and describes mapping DOM interactions to Lottie states rendered as JSON-based SVG animations. ### Source excerpt When tasked with building a highly interactive, tactile web experience, the architecture must serve the art direction. In this article, Alexey Kopytin explains their architectural rationale for building a digital stress-relief squeeze toy game using Lottie animations, DOM events, and distance-based math to maintain absolute control over their designers' intentional motion. ## Understand the Service Design Process DevFeed: [Understand the Service Design Process]() Original publisher: [Read original article]() Author: Jodi Forlizzi; John Zimmerman Published: 2026-08-10T13:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [User experience (UX)](), [systems]() Tags: [systems](), [ux]() ### AI overview The article explains service design as a user-centered process for moving from a current service system to a preferred future state. It introduces stakeholder models, service blueprints, and customer journey maps as tools for representing and refining services holistically. ### Source excerpt A user-centered design process maps the current state of the world and envisions preferred future states in the form of new computational artifacts. Service design relies on a similar process with some important differences. Most importantly, a service design process results in a system, a service concept and a strategy for transitioning from the current system to the preferred system. Unlike UCD and UX, which focus almost exclusively on the user, service designers discover solutions at the intersection of the service provider's and customer's needs. As a result, a service design gets expressed through a series of models that serve as a description of what a service is, how it meets the need... ## How the Best UX Design Teams Integrate Personas into Agile Workflows DevFeed: [How the Best UX Design Teams Integrate Personas into Agile Workflows]() Original publisher: [Read original article]() Author: James Newhook Published: 2026-08-08T04:00:00Z Content type: article Language: en Sources: [UX Daily - User Experience Daily]() Topics: [Agile](), [User experience (UX)](), [Product Management]() Tags: [agile](), [churn](), [developers](), [development](), [revenue](), [ux](), [ux-design](), [workflows]() ### AI overview This article explains how UX design teams can integrate user personas into Agile workflows. It presents personas as living tools that translate user needs into actionable requirements, reduce wasted work, improve communication, and keep product decisions focused on real user needs. ### Source excerpt You've seen it countless times: Agile teams racing through sprints while personas gather dust in forgotten folders (or never get created at all). The promise of user-centered design crashes into the reality of two-week deadlines. But what if you could harness both? Build at startup speed while truly understanding your users. Transform "as a user, I want..." into "Sarah needs this because..." and watch engagement soar, revenue climb, and churn vanish. Your products will become indispensable to users' lives while you become the go-to person who made it happen.For some, it may seem like Agile and user-centered design (and therefore, personas) don't fit together. However, Alan Cooper, the Father... [Next page]()